Job description
We are a pediatric speech and occupational therapy clinic located in New Port Richey (near downtown). We are seeking a an experienced part time Front Office/Therapy Coordinator to join our team. This position is part time from 8-6 pm Monday-Thursday. Candidates must be passionate about helping kids, excited about business growth, a team player, self starter, efficient, quality conscious, self motivated, able to multitask, and attention to detail. You will be the first person our family's see, and we want to have a friendly person to cheer our kids on!
Primary Job Responsibilities:
- Greet and welcome all new patients and visitors to the office. You will be the FACE of our company. The first person our family's meet.
- Take payments
- Fax plan of cares and follow up on the doctor's signatures
- Make sure online forms are completed before first time evaluations
- Monitor providers’ scheduling
- Obtain and enter accurate demographic information into EMR.
- Reminder calls and reschedule appointments when necessary
- Keep waiting room/guest bathroom orderly and clean
- Understanding of when to escalate calls to providers/supervisors
- Other duties as assigned.
Required Skills/Experience:
- 1 plus year experience working in a Medical office in a front desk capacity preferred
- Strong customer service focus
- EMR Experience and obtaining prior authorizations from insurances companies preferred
- Excellent written and verbal communication skills required
- Strong attention to detail required
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- What would your ideal payment be?
- Do you understand this is a full time position? Monday-Thursday 8-6 pm?
Experience:
- Customer Service: 1 year (Preferred)
- Medical Terminology: 1 year (Required)
- EMR systems: 1 year (Required)
Work Location: In person
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