Job description

About Us:

360 Management Group, Co. is a non-profit instrumentality of Elm City Communities (ECC) formed in 2018 to preserve low-income and affordable housing in New Haven and its surrounding areas. In collaboration with Glendower, other affordable housing developers, and investors, 360 Management strives to create and maintain vibrant housing communities that enrich and revitalize neighborhoods through community and economic development.

The organization’s mission is to ensure that ECC’s affordable housing communities are preserved, to create stable and safe communities, and to provide respectful and professional property management services to residents residing in our communities.

Do you have customer service and administrative experience? Make a positive impact on the in our communities and join our team today! We’re only as good as those we hire, so we fill our open positions with the best candidate possible.

We are currently seeking a Receptionist to join our team! The role of the Receptionist is to greet, assist, and provide direction and information to visitors, residents, applicants, and other guests of the organization. The Receptionist works a 35-hour workweek, Monday through Friday, 9:00 a.m. to 5:00 p.m., which may require some travel. The Receptionist reports directly to the VP of Property Operations.

We Offer:

• Competitive wages paid every Friday
• Competitive paid time off (PTO)
• Medical, dental, vision, and disability benefits
• Employee Assistance Program (EAP)
• 401(k) with company match
• 13 paid holidays
• Supportive work environment

The Receptionist will:

• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access and issue passes when required.
• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department.
• Respond to applicant inquiries regarding their waitlist status via phone, email, waitlist portal, or in person.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Collect, sort, and distribute 360 Management Group incoming mail.
• Order, receive, and maintain office supplies at the central location.
• Perform other duties as assigned by VP of Property Operations.

Requirements:

• Must possess strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
• Have strong computer proficiency in Microsoft Office Suite.
• Have excellent organizational and time management skills.
• Be comfortable multi-tasking in a fast-paced environment.
• Have the ability to prioritize tasks without guidance.

Required Education and Experience:

• High School Diploma.
• At least 2 years of customer service and administrative experience.

Job-Type: Full-time/Non-Exempt

SALARY RANGE: $18.00 - $22.00/hour (depending on experience)

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• New Haven, CT: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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