Job description

Job description

Summary:

One Health Medical Centers is an organization with over 8 years serving the community in South Florida. The organization owns and operates 9 centers providing multi-specialty medical services throughout and we are welcoming qualified individuals with excellent leadership qualifications to join our group.

The Front Desk Coordinator provides customer service in a friendly, efficient, and professional manner.

Responsibilities Include:

• Greets patients and register patients according to established protocols including billing information ·
• Provide patient with intake and new patients forms, make copies of ID’s and takes patients picture and, Scan all documents into EMR
• Answers phone following One Health Medical Center guidelines
• Verify Insurance eligibility
• Support delivery of patient care
• Passionate about healthcare excellence
• Provides compassionate service to patients
• Provide patients with support and guidance
• Greet patients upon arrival and over the phone
• Collect co-pays and or cash payments for uninsured patients
• Complete accurate documentation of patients visits
• Obtain external medical records as required by physician
• Schedule appointments for new and established patients
• Confirm patient appointments the day before
• Prepare and send transportation list to transportation department
• Answer multi-line phones in a professional and courteous manner
• Ability to handle a fast-paced environment
• Work comfortably under pressure
• Maintain confidentiality of all doctors, staff and patient information
• Use discretion while working with sensitive information
• Communicate medical results to patients under doctor supervision · Prioritize tasks based of importance
• Meticulous attention to detail
• Check and advise management on need of office supplies
• React effectively to emergency
• Innovative thinker with strong conceptual and problem-solving skills
• Professionally assist doctors, staff, visitors and patients

QUALIFICATIONS:

• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities, workflow and follow written and verbal instructions.
• Must be able to effectively communicate with respect to people at all levels and from various backgrounds.

Requirements:

• Minimum of 2 years’ experience in the medical field (essential)
• Knowledge of HIPPA regulations
• Safeguard patient privacy and confidentiality
• Working knowledge of ICD and CPT (advantageous )
• High School diploma (GED) required – (Associate Degree preferred)
• Working knowledge of healthcare insurance (preferred)
• Excellent documentation, communication and IT skills – required
• Familiarity with ECW a plus
• Experience with Microsoft
• Adhere to company policy and procedures
• Ensure reception area is clean, neat and well maintained
• Background and drug testing – Mandatory
• Able to cross cover on other clinic locations – as required
• Complete other clerical duties as assigned
• Must be able to speak, read/write in English and Spanish required

Work Location: North Miami Beach

Job Type: Full-time

Salary: $14.00 - $15.00 per hour depending on experience

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Insurance verification: 1 year (Preferred)
• Medical billing: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33130: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

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