Job description

• Flexible Hours
• Reports to the General Manager.
• Assuring friendly, courteous and accurate check-in and check-out of room guests.
• Answering the phone professionally, courteously, and responding to questions with accurate and current information. Directing all incoming calls swiftly and correctly.
• Competent knowledge of the property, local attractions and current activities.
• Promote friendly, courteous, superior customer service.
• Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information.
• Will be responsible for handling a high volume of cash, credit and sales transactions.
• Keep front desk area and own station neat, tidy, and clean.
• Monitor guest safety and service issues to provide the safest and most customer-oriented environment.
• Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner.
• Other duties as assigned.

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Job Types: Full-time, Part-time

Pay: $9.00 - $12.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekends

Supplemental pay types:

• Commission pay
• Tips

Experience:

• Hotel Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person

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