Food Operations Manager 1

Full Time
Cleveland, OH 44145
Posted
Job description
Unit Description:

Work for a company that cares for its people and offers opportunities for personal growth.


*$2,500 Sign On Bonus*


Sodexo Senior Living has an exciting opportunity for a Food Operations Manager 1, for McGregor, a continuing care retirement community located East Cleveland, Ohio, situated on a picturesque 45-acre estate, overlooking downtown Cleveland and a view of Lake Erie in the distance. This Food Operations Manager will oversee daily meal service and a small cafe. Will report to the General Manager and manage a staff of approximately 35-40 hourly employees. This is a very customer service, highly visible, hands on position. Typical shift 10:00am- 6:00pm, may vary with every other weekend.


Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.


Are you the experienced food service manager we’re seeking?


We are looking for candidates who will:

  • have oversight of daily meal service operations for resident dining;
  • oversees special events;
  • deliver high quality food service;
  • develop and maintain client and customer relationships;
  • create a positive environment; and
  • ensure Sodexo Standards are met.

The ideal candidate:

  • has excellent interpersonal skills and enjoy working with seniors and managing people and the dining operation to make every day a better day for our clients and residents;
  • has two or more years food service management experience;
  • has knowlege of special dietary needs;
  • has basic culinary background;
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
  • is proficient in computer skills and report management experience.


Sodexo is committed to providing working conditions and client services that are safe and healthy and will follow all applicable COVID-19 prevention measures, including state/local or client-mandated mask, testing and/or vaccine requirements.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer:
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary:
Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
  • Establishes a safe work environment
  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies.
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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