Overview

The Food & Beverage Manager is responsible for managing the day-to-day dining and beverage outlets at the club. The successful candidate will have excellent leadership, communication, and superior customer service skills to ensure all food and beverage operations run smoothly for members and guests. Managing the employees and activities throughout the restaurants, ensuring the highest quality service, while achieving sales goals and maintaining costs.

Our Company

Our Company Fitler Club is a members-only lifestyle club for the leaders and influencers shaping the future of Philadelphia. Fitler Club houses a long list of luxury amenities including dining, social spaces, hotel rooms, 25,000 sq. ft gym, lap pool, spa, co-working, and event spaces. Fitler Club has also formed a long-term partnership with thank you nyc, a hospitality group led by Billy Peele, former General Manager of Eleven Madison Park in NYC. In addition to Eleven Madison Park, their former group owned and operated the food and beverage programs at the NoMad Hotels in New York, London, Los Angeles and Las Vegas, as well as Davies and Brook at Claridge's in London. Through their dedication to hospitality and relentless focus on service they led Eleven Madison Park to several award wins, most notably the title of #1 Restaurant in the World in 2017.

Responsibilities

• Maintaining all restaurant and room service standards and steps of service, ensuring appropriate skills are met to meet the needs of the operation
• Hands-on management of the daily operation of the restaurants, bars, and room service
• including, recruiting, scheduling, training, daily lineup execution and supervision of all staff
• Communicating with the sales and marketing teams to ensure seamless execution of
• restaurant events
• Work closely with the culinary team and communicate business levels to ensure success
• throughout service
• Interact with members and their guests, providing responsive service and develop an
• awareness of members likes and preferences
• Maintain communication with all departments to ensure guest service needs are met
• Attend and participate in regularly scheduled departmental team meetings
• Coordinating with housekeeping and facilities team to ensure the highest level of product delivery
• Conducting annual performance reviews for all restaurant staff
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain confidentiality of all members and Club information
• Follows grooming and uniform standards established for this role
• Working as a team, effectively communicating with management and co-workers
• Ensure that member and associates areas are maintained in a safe and secure environment Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Performs all other duties as directed by immediate supervisors

Qualifications

• 3 years of food and beverage management experience at a luxury hotel, high-end restaurant or private club with similar operational responsibilities, with experience in supervising staff
• Ability to read and interpret documents, payroll systems, ordering guides, inventory sheets, scheduling
• Excellent communication skills, both verbal and written
• Ability to prioritize and organize work assignments and multi-task
• Ability to supervise staff, including, assignment of duties, evaluating service, and conducting disciplinary action as required
• Possess good computer skills, proficient in Excel, Word, and knowledge of operating POS
• systems
• Punctuality and regular and reliable attendance
• Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands
• Must have a positive attitude, be self-motivated, polite and energetic

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (Safe Harbor 401k, Traditional & Roth Options)
• Life & AD&D Insurance
• Paid Time Off (Vacation, Sick & Holidays)
• Paid Short Term & Long Term Disability
• Family Leave (Paid Maternity & Paternity)
• Professional Training & Development
• Complimentary Meals & Snacks in our Employee Cafeteria
• Wellness Programs & Resources