Job description

Joya Child & Family Development is currently seeking a Family Resource Coordinator!

Joya started in 1960 as the Spokane Guilds’ School & Neuromuscular Center when the Guilds, a group of caring women, started providing respite care for families of children with developmental disabilities. Since then, our organization has grown from volunteer-led to a Neurodevelopmental Center of Excellence staffed by certified teachers, therapists, pediatric nurses, a pediatrician, and social workers. We began construction on a new facility in Spokane’s University District in March of 2021 and recently moved to our new home in May of 2022. This larger, centrally located building, designed for young children and their families, will allow us to double our enrollment and expand our services, providing nearly 600 children in Spokane County with comprehensive expertise to help families thrive so children can thrive. www.joya.org

Job Summary

A Family Resources Coordinator works with families and caregivers with children ages birth to three years who have been referred due to concerns for developmental delays. This position supports families and caregivers in the coordination of services and resources throughout their time in Joya’s Program. The individual in this position has a passion for helping children and their families/caregivers.

Duties and Responsibilities:

• Complete initial intakes with families and caregivers either in-person, virtually or by phone as directed by Nurse Enrollment Coordinator.
• Act as a social service coordinator for families/multidisciplinary teams.
• Assist new families in applying for services such as Developmental Disabilities Administration (DDA), Supplemental Security Income (SSI), Apple Health (Medicaid) as indicated.
• Act as agency contact person for multi-agency meetings.
• Provide in-home, virtual or phone consultations in conjunction with Joya multidisciplinary team members.
• Develop and facilitate parent support groups and/or educational groups as agreed upon with the Program Director.
• Participate in the Medicaid Administrative Claiming (MAC) program and provide supporting documentation and timesheets for "claimable" activities.
• Act as a Family Resources Coordinator within the Early Supports for Infants and Toddlers program (ESIT).
• Collaborate with families, teachers and therapists to identify strengths and needs of the child and family in order to coordinate and develop an Individualized Family Service Plan (IFSP).
• Develop Individualized Family Service Plan (IFSP) and enter into the Early Support for Infants and Toddlers (ESIT) Data Management System (DMS).
• Coordinate transitions to school districts.
• outreach activities and care coordination for Medicaid and Medicaid eligible families.
• Perform other related duties as assigned.
• Supervisory Responsibility: None
• Required Skills & Abilities: Thorough knowledge of community social service systems. Cultivate positive, supportive and responsive interactions while encouraging independence. Exhibits compassion while incorporating the individual and cultural differences of families. Act in a respectful manner toward each person regardless of age, gender, race, nationality, religion, ethnicity, social or economic status, sexual orientation, health condition or disability. Ability to communicate effectively and make independent decisions. Ability to maintain confidentiality of sensitive information. Understanding of and ability to resolve conflict. Knowledge of HIPAA and FERPA requirements/regulations. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite.
• Education, Certifications and Position Requirements: Bachelor's degree in a health or education related field (e.g., health education, social work, public health, special education, early childhood education or nursing). Master’s degree in social work preferred. Two to three years of experience in working with families, case management, social work/social welfare, infant mental health, early childhood development, or counseling preferred. Current registration with the WA State Early Support for Infant and Toddlers (ESIT) Early Support Services (ESS) or ability to complete the requirements within three months of employment.
• Valid driver's license and vehicle with proof of insurance.
• First Aid / CPR Certificate
• Bloodborne Pathogens Training (will be provided).
• T.B. Test, proof of TDap Immunization, Hepatitis B vaccinations and COVID 19 vaccinations.
• Washington State Department of Early Learning Criminal background clearance.
• DSHS Background Check clearance.
• Environmental Factors: Ability to lift or carry up to 40 pounds regularly. Indoors, sedentary up to 7 hours/day sitting or standing and up to 4 hours/day keyboarding. Ability to navigate client sites (unpaved walkways, stairs, narrow hallways, etc.) on a regular basis. Ability to bend, twist, stoop on a regular basis.
• Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Please follow this link to Apply!

https://joya.bamboohr.com/careers/24?source=aWQ9MTg%3D

Job Type: Full-time

Pay: $27.00 - $41.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Applicants are expected to be fully vaccinated and masked while in the presence of others.

Work Location: In person

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