Job description

Executive Housekeeper Job Description

***PREVIOUS HOTEL EXPERIENCE REQUIRED***Bilingual Preferred***

Position: Executive Housekeeping Manager for Hampton Inn Cedar Bluff

Full Time Position: 40+ hours / week

Reports to: General Manager

Position Summary:

The Executive Housekeeping Manager works under the direction of the General Manager. They are responsible for the overall operation and success of the Housekeeping and Laundry Departments. His / Her responsibility include daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, inventory and any other duties assigned by the GM.

Daily Responsibilities:

· Assign rooms per housekeeper depending on availability, print out housekeeping sheets and assign keys, set focus for the day to ensure deep cleaning program stays on track.

· Starts laundry before the laundry person arrives.

· Checks any discrepant rooms from the night before.

· Checks storage area to see if there are enough housekeeping supplies Maintains Par Levels and assist with placing orders.

· Assist in helping the housekeepers strip rooms, make beds, dust and stock on a daily basis.

· Assist or perform laundry duties when needed.

· Coordinate with the front desk to see that all guests have checked out or have extended their stay.

· Inspect housekeeper’s rooms as they finish them and input them as vacant ready in the system.

· Post all lost and found items and input them into the lost and found log.

· Ensure that housekeepers are on track to finish all their rooms within the 30 min per room allowance.

· Supervise break times and ensure that housekeepers are taking no more than 15 min breaks.

· Inventory, organize and maintain the linen and storage rooms.

· Conduct random inspections of all cart and storage rooms.

· Make sure all doors are closed and locked once the housekeepers have left.

· Input any remaining ready rooms in the system and run a discrepancy report. Correct any discrepancies.

· With the assistance of the GM, create a weekly staffing schedule based on the hotel needs for the coming week.

Monthly / Weekly Responsibilities

· Perform a weekly inventory of housekeeping and laundry cleaning supplies and order the supplies that are needed.

· Perform a monthly inventory of guest room supplies and be ready to order those items on the 1st of every month.

· Rotates a daily “focus” cleaning assignment so that the hotel is always ready for an inspection.

· Conducts training for new employees as well as current staff to insure a high level of cleanliness and job knowledge.

· Conducts monthly department meetings as well as daily huddles.

· Communicates information and needs to the Office Manager. (Payroll, uniforms, orders, vendors)

· Conducts performance reviews with Housekeeping / Laundry staff on a timely basis.

· Enters daily figures into the performance spreadsheet and sends to the GM each Monday for review.

· Other duties as assigned by the General Manager.

Physical Requirements:

· Must be able to stand/walk on feet for up to 10 hours per day

· Must be able to bend, kneel, reach and climb stairs.

· Must be able to lift up to 50 lbs.

· Must be able to speak clearly and effectively in English (Bilingual a plus)

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

COVID-19 considerations:
We are in compliance with Hilton's CleanStay initiative. https://www.hilton.com/en/corporate/cleanstay/

Work Location: In person

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