Executive Housekeeper
Job description
Job Responsibilities
- Manage the daily activities of the housekeeping department and staff to include appropriate cleaning of all guest rooms and public spaces / common areas
- Conduct inspections of rooms and provide feedback to room attendants and supervisors regarding cleanliness, safety, appearance, and quality
- Notify appropriate departments of any issues; enter each issue into computer system, and follow-through to make sure all issues are resolved
- Respond to all guest requests or complaints and follow-through immediately; ensure all employees, regardless of department, are at all times attentive, helpful and courteous and react immediately to guest’s needs / requests in a professional and friendly manner
- Ensure a safe working environment and that Hotel policies are followed
- Assist in the recruitment of local and seasonal staff
- Train and manage a team to ensure an extremely high level of cleaning quality
- Create value by:
- Maximizing productivity of housekeeping team
- Eliminating wasteful use of supplies
- Ensuring complete guest satisfaction through excellent cleaning quality
- Conduct daily room inspections to ensure quality of work and identify maintenance needs
- Thoroughly clean all aspects of each room/cabin and maintain 5-star standards for cleanliness
- Regularly clean common areas through the hotel
- Strip rooms of dirty linens and trash
- Stock rooms with clean linens, amenities and make beds in a professional manner
- Wash, dry and fold laundry- primarily linens
- Communicate with the front desk when rooms are ready for guests
Qualifications & Desired Skills:
To be successful in this role, candidates will:
- Have 2+ years managing a housekeeping team of 4+ employees
- Experience with scheduling
- Possess a strong attention to detail
- Value cleanliness
- Able to consistently lift 25+ pounds and make frequent trips up and down one level of stairs
- Possess strong communication, organization & time management skills; work well as a team leader; ability anticipate potential challenges and problem-solve.
- High School Diploma or GED preferred..
- Bilingual (English/Spanish) speaking skills highly preferred.
- Conduct business and personal affairs with an unwavering commitment to integrity and respect
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Selma, TX 78154: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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