ACCEL Schools is seeking an experienced Enrollment Coordinator to support the national expansion of our K-12 public charter schools. The Enrollment Coordinator should be a dynamic individual who is motivated by working with a fun and driven team to build a leading education company. We don't sell widgets or provide consulting services – our mission is to help children around the world learn and succeed in life, and we have big plans to grow.

Position Overview

The Enrollment Coordinator is a full-time position supporting enrollment and registration processes for multiple Academies across various geographic regions. Excellent presentation, communication, and organizational skills are required. The Enrollment Coordinator's primary responsibilities are recruiting, and onboarding families and students interested in enrolling. The Enrollment Coordinator will also assist with training and supporting the enrollment team.

The Enrollment Coordinator understands state governing standards and demonstrates an understanding of the needs of students and their families. The Enrollment Coordinator will, at times, act as liaison between students/parents, faculty, and administrators. The Enrollment Coordinator provides prospective families and their new enrollees with the information necessary to make an informed decision about enrollment and communicates enrollment procedures. The Enrollment Coordinator formulates a successful strategy regarding follow-up with prospective and new families and makes decisions as to where, when, and if to follow-up with prospective and new families regarding enrollment into our educational institutions.

Responsibilities

Student and Family Communication

• Provide superior customer service and support to current and prospective families
• Respond to inquiry calls and requests for information using the processes, guides and materials provided by Pansophic Learning using a variety of communication which include phone, email, and text
• Make outgoing phone calls to contact interested students/parents daily. Outbound calls are a key task of this role.
• Conduct appointments with prospective student/parents via phone to identify educational needs, determine goodness of fit between student and institution, and uncover potential challenges of attending the institution
• Schedule appointments for prospective families to tour the center(s)
• Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements, center programs, and enrollment information
• Document all interactions with students in the appropriate platform/system

Community and Organizational Partnerships

• Establish and maintain positive relationships with remote team members and educational institutions.
• Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region
• Provide school support during enrollment events and registration
• Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties
• Collaborate with Managers to identify and coordinate cross promotional opportunities
• Other duties as assigned

Requirements

• Ability to learn quickly and work in a remote environment.
• Excellent relationship building, communication, and phone presentation skills.
• Superior problem-solving, time management and organizational skills
• Solutions oriented with strong follow-up ability.
• Positive attitude and strong work ethic in a diverse educational community setting.
• Ability to adapt to changing assignments and multiple priorities
• Strong proficiency in using multiple software programs simultaneously including MS Office programs, contact management database systems, Gmail, etc.
• Must pass federal, state, and local background checks, as required by state.
• Previous Day Care Center/Early Learning Academy employment is preferred.

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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