Job description
Under limited supervision, performs a variety of administrative and clerical duties for Community Care?s Elderly and Disabled Waiver Programs (EDWP) (Rome office) with accuracy and within established deadlines. Serves as the ?first impression? for Community Care?s Rome office by answering and routing incoming calls in a swift, professional fashion to the appropriate staff/manager. Processes and routes incoming/outgoing correspondence, brokers services for clients, manages the Medicaid application process from beginning to end, resolves billing problems, compiles data for reports and assists with the ordering and distribution of office supplies.Also coordinates and executes other clerical or data entry duties/special projects as assigned by the EDWP Program Manager or Community Care?s Executive Director. This position will be knowledgeable of the Medicaid Waiver prior authorization and rules of billing; ICD-10 codes and GAMMIS.
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