Job description

Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview Worldwide Education believes that our Learners foster safer communities and effective business operations when personalized, engaging, and relevant learning experiences equip them with the knowledge and confidence to succeed in their roles.

Our team designs and delivers learning experiences that include technical training programs and product documentation. We support thousands of customer users, channel partners, and employees in their learning journeys.
Job Description

Overall purpose of position:
Lead a global organization that focuses on Land Mobile Radio, Software, Mobile Video, and Cybersecurity adult learning programs and supports senior leaders, system administrators and technicians, and front-line end users

Translate corporate strategy into actionable Education objectives, program initiatives, and team performance goals for all facets of the business, including Customer Education, Content Development, Change and Programs Management, and Learning Systems and Technologies

Interface, consult, and collaborate with senior key work partners in Product, Sales, Presales, SI/Deployment, Managed Services, Customer Success, Marketing, M&A, Sales Operations, Procurement, Finance, IT, HR, Legal, CX Council, Facilities, DEI office, and regional Site Leads

Prioritize multi-million dollar budget that includes SI and Services P&L margin contributions, CAPEX spend, quarterly CVs, revenue management, and cost controls

Develop people strategies that mentor a global organization focusing on development, empowerment, and accountability. Champion diversity, equity, and inclusion across all regions, time zones, cultures, and corporate equity councils

Scope of Responsibilities:
Interface with Customers, Partners, and Employees at industry events to solicit feedback. Drive support strategies for Customer, Partner, and Employee programs based on operational capacity, existing budget, and timeframes. Communicate support strategies to key work partners including new levels of support and reduction of lines of support

Navigate corporate and regional strategic priorities with content development, training delivery capacity, translations impact, and go-to-market timeframes. Continuously align organization with evolving corporate business priorities. Support team decisions and challenging conversations around priority conflicts

Set narrative for all executive conversations including Ops Reviews, QBRs, and industry presentations

Establish repeatable and transparent performance alignment across all evaluation methodologies to ensure equitable rewards across teams

Sponsor and lead cross functional teams (internal to Worldwide Education and external to corporate initiatives) to mentor next gen leaders and develop junior high potential employees

Negotiate M&A inorganic growth support and ESG reporting support

Establish metrics priorities in order to support data-driven decisions

Conceive and continuously review cost strategies in order to embed in cost recovery models

Sponsor innovation in content development, learning delivery, and support technologies in order to set year-on-year budget priorities

Specific Knowledge/Skills:
Undergraduate degree required, preferably Adult Education, Organizational Development, Communications, or Business education desire

Experience in senior management position preferred (preference given to global experience)

Stakeholder engagement, negotiation, influence, and accountability

Fiscal responsibility for multi-million dollar budgets (preference given to revenue generation and Capex experience)

Learning and content experience with understanding of workforce trends, adult learning methodologies, technology-focused learning, and content trends and delivery

M&A integrations and/or complex change management experience

Ability to balance strategic direction along with customer needs and expectations

Understanding of workforce and technology development trends.

Strong communication skills with ability to be relatable, informative, convincing, and concise

“Say Do” and execution focused

Ability to inspire and empower a multigenerational workforce as they support demand from competing stakeholder groups

Recognized as a DEI leader who embodies inclusion in practice and demonstrates in operation

Experience in managing, influencing, and delivering complex and matrixed programs across numerous stakeholder groups internal and external to Worldwide Education

Analytical thinking and problem solver with a high level of motivation

Experience leading large, cross-functional organizations in a calm and assured manner

Ability to generate and keep trusted relationships

Ability to balance business needs with customer expectations

#LI-MM1
Basic Requirements
Bachelor's Degree
Travel Requirements 25-50%
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes

Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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