Job description
Sofidel America of Horsham, PA is currently seeking an E-Commerce Customer Service Representative. We are searching for a dynamic candidate local to the area and looking for a long-term role in a stable environment. Your expertise will make you an important part of our team!
As an E-Commerce Customer Service Representative you will be responsible for providing customer service to our external clients. This includes the processing and management of sales orders, customer service, and reporting reference figure information to the Controlling Department, Sales Manager, and Managing Director.
Job Responsibilities include but are not limited to:
- Manage and provide customer service to our external clients.
- Receive and process sales orders on a day-to-day basis using the customer-preferred method of communication.
- Insert and control orders in SAP.
- Electronic Data Input (EDI) management of orders.
- Monitor and maintain promotion plans.
- Monitor POD contracts.
- Management of customer credit limit.
- Clearing customer payments.
- Checking customer balance and aging.
Job Requirements:
- AA or BS/BA degree in Accounting and/or Business preferred.
- 2+ years’ experience in a customer service-related position.
- 1+ years’ experience with inbound calls for customer support.
- Experienced with Microsoft products such as Word, Excel, and Outlook.
- Comprehensive knowledge of Accounts Payable (AP) is preferred.
- Experience with SAP preferred.
- Excellent customer service/team player
- Attention to detail
Benefits:
- Competitive Salary
- Medical Benefits
- PTO & Vacation
- Retention Bonus
- 401K
- Career Advancement
Equal Opportunity Employer:
Sofidel America is an equal-opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations about equal opportunity.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Horsham, PA 19044: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.