Position Summary

The mission of Hope of the Valley Rescue Mission (HOTV) is to prevent, reduce, and eliminate poverty,

hunger, and homelessness by offering immediate assistance and long-term solutions. Our mission is to meet

our participants' needs through an individualized and non-judgmental approach that will ultimately lead to

long term housing stability.

The Director of Operations fulfills the mission of the Hope of Valley Rescue Mission by ensuring the

maintenance of it’s sites are maintained according to HOTV standards; maintains and purchases supplies,

materials, and services for all sites; maintains vehicle records and service needs; assists COO in setup of

opening new sites; other duties as assigned.

Primary Duties and Responsibilities

Purchasing Service & Supplies:

1. Create and implement policies to optimize the operations of the supply purchasing department.

2. Conducting product research and sourcing new suppliers and vendors.

3. Sourcing materials, goods, products, and services.

4. Performing inventory inspections and reordering supplies and stock as necessary.

5. Updating and maintaining records of all orders, payments, and received stock.

6. Coordinating with the delivery team and following up on delays or orders that have been rescheduled.

7. Establishing professional relationships with vendors and suppliers.

8. Ensuring all stock is picked appropriately and delivered to the correct location in a timely manner.

Facilities Maintenance:

1. Create and implement policies to optimize the operations of the maintenance department.

2. Ensures each facility within Hope of the Valley is under the right working conditions, ensuring

operational effectiveness.

3. Prepare and delegate maintenance activities and reports.

4. Plan and execute building maintenance and operational programs for all facilities in HOTV.

5. Manage and handle all vendor communication, including vendors for various maintenance items,

activities, and tasks.

6. Coordinate and enact site safety programs, while making sure safety policies are maintained.

7. Develop various facilities maintenance schedules while managing and resolving all maintenance

issues.

8. Create a healthy and safe work environment for all maintenance workers.

9. Schedule coordinate all outside service repairs and maintenance activities.

10. Additional tasks, project and responsibilities as assigned by the Chief of Operations.

Knowledge, Skills, and Abilities

• Should possess strong analysis abilities, creative thinking and ability to problem solve on an

organization-wide basis

• Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint)
• Must have strong written and verbal communication skills, including customer service focus in

working with all internal organizational levels and external contacts

• Must be highly collaborative within a team environment
• Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously

within tight department metrics and deadlines. Possess ability to manage conflicting priorities and

projects

• Exceptional organizational skills detail-oriented to review information and ensure accuracy
• Bilingual (English/Spanish) preferred
• Ability to work with diverse populations

Other Requirements

• Ability to proficiently operate a PC, MAC, fax, and telephone
• Prolonged periods of sitting at a desk and working on a computer
• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous

basis

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
• Occasionally lift and/or move, push and pull up to 25 pounds
• This position requires travel to multiple locations. Travel percentage: 25%

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of the job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb

stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp,

push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects

and equipment; Reach with hands and arms; Ability to lift up to 40 lbs. Communicate, receive and exchange

ideas, information by means of the spoken and written word; Be mobile by moving oneself from place to place

quickly and easily; Repeat various motions with the wrists, hands and fingers; Be able to have visual activity

for (including, but not limited to) administrative and clerical tasks; Drive vehicle in and around Los Angeles

County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to

outside environmental conditions. Employee may work in proximity with service animals and emotional

support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all

required forms in personal writing.

EEO:

HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for

employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to

federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in

employment in every location in which the company has facilities. This policy applies to all terms and conditions

of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and

training.