Master Center for Addiction Medicine is seeking a full-time Director of Human Resources and Administration who is interested in making an impact by overseeing all HR and Administrative functions at a medical practice that serves patients seeking treatment from Substance Use Disorder. If you love working in a fast-paced environment, enjoy problem solving and are always looking to improve an organization for the better, this is the job for you! The ideal candidate will have experience in HR and payroll and should possess drive, grit, and initiative. We are looking for someone who is organized, collaborative and solutions-oriented. This position will involve a great deal of time collaborating with managers and employees, so we are looking for someone who can work independently but also enjoys working as part of a team! The candidate must have the ability to maintain confidentiality, mediate conflicts, negotiate effectively and act with the utmost professionalism at all times.

A comprehensive benefits package including medical, dental, vision, other voluntary benefits, Long Term Disability, life insurance and an EAP is available to all full-time employees. Full-time employees can earn up to 20 days of PTO per calendar year and will have opportunities for learning and development, skills building and may be eligible for tuition reimbursement up to $2,000 annually for qualifying courses. See bottom of job ad for more information.

We do candidate assessment batteries. You are required to complete the competencies. If you do not complete the assessments, the hiring manager will not schedule an interview with you after the initial phone interview.

Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center headquartered in Glen Allen, Virginia. We have additional offices in Chesterfield, Hampton, Gloucester, West Point and Tappahannock and have plans to open several additional offices this year. Our approach to addiction treatment is comprehensive, evidence-based and individualized, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery.

DESCRIPTION: The Director of Human Resources and Administration plans, leads, directs, and develops the policies, activities, and staff of the Human Resources and Administrative departments, ensuring legal compliance and implementation of the organization's mission and talent strategy. The Director of Human Resources and Administration is responsible for directing all Human Resources and Administrative functions for the organization.

DUTIES AND RESPONSIBILITIES:

• Researches, develops, and executes best practices for hiring and talent management.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy as it relates to talent needs, recruiting, retention, and strategic planning.
• Directs the talent acquisition process, including job board and job ad management, recruiting, prescreens, interviews, reference checks, employment verification and background checks, drug screening, and offer letters. Collaborates with department managers to understand skills and competencies required for openings.
• Provides support and guidance to department managers, and other staff when complex, specialized, and sensitive questions and issues arise. May be required to navigate and advise executive leadership on delicate circumstances such as reasonable accommodations, allegations of wrongdoing, and terminations.
• Conducts salary benchmarking and market research on compensation. Collaborates with leadership team to improve employee engagement. Partners with leadership team to develop career paths to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees. Oversees tuition reimbursement program.
• Advises and coaches department managers on employee relations matters. Makes recommendations regarding next steps. Partners with department managers to conduct employee disciplinary meetings, terminations, and investigations.
• Oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Oversees business office manager, including, but not limited to, Accounts Payable, payroll, vendor relationships, credentialing, inventory management, building management and event planning.
• Oversees the execution of internal expenditure controls including invoice and payment approvals; payroll processing; and benefit payments.
• Serves as the internal liaison to the leadership team regarding input to and internal review of monthly financial reporting; participates in monthly closing meetings with finance and accounting team
• Manages payroll and headcount budget compliance and variance reporting.
• Facilitates performance management activities and serves as administrator for performance management software. Conducts annual reviews by deadline and provides feedback to direct reports on a regular basis.
• Maintains employee files for current and former employees.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and edits policies and practices with leadership to maintain compliance. Works with managers to implement and enforce policies.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other projects, tasks and duties as assigned.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s talent management system (ATS).

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• A minimum of three years of human resources or business administration experience required.
• Management experience.
• SHRM-CP or SHRM-SCP highly preferred.

Benefits package included for all full-time employees:

• Medical Plans, Employer contribution to HSA for eligible plan
• Dental Plans
• Vision Plan
• Employer-paid Basic Life and AD&D
• Employer-paid Long Term Disability
• Employer-paid Employee Assistance Program
• Access to Health Advocate (Employer-paid employee health advocacy program)
• 401k with employer match
• Generous PTO Policy and 6 additional paid holidays
• Training, learning and development
• Tuition reimbursement policy
• Employee recognition program
• Employee referral bonuses

Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you.

Job Type: Full-time

Schedule: Monday through Friday 8am to 5pm, with a 60-minute lunch

Location: Glen Allen, VA with some travel required to other office locations

Salary: $85-95,000 annually + bonus structure based on achieving quarterly goals aligned with organizational goals

At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!

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