Job Summary:

Supervises all housekeeping operations to ensure that the highest standards of cleanliness are met for guestrooms and public areas.

Essential Functions:

Motivates, assist, guides, trains, supervises, evaluates, and disciplines all Housekeeping and Laundry employees and Housekeeping Management Team.

Responsible for all Housekeeping Financial operations, labor control and overall P&L.

Inspects all public areas and guestrooms to ensure highest standards are met.

Plans daily, weekly, monthly, and quarterly assignments and projects for all, room attendants, utility, public area, laundry, linen attendants and seamstress.

Performs administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests, monthly consumption reports, and checkbook analysis

Monitors progress and ensures completion of deep cleaning program and assigns tasks to housekeeping personnel and engineering accordingly

Schedules walk-through and follow ups with outside contracts, window cleaners, night cleaners and pet control

Researches and obtains necessary quotes for housekeeping supplies and expenses

Additional Duties and Responsibilities:

Reports all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.

Provides instruction and/or guidance for guests and employee safety in fire or other emergency situations.

Responds to guest questions. Provide guest assistance, direction and information as requested when working in public areas.

Perform line employee job functions in emergency situations.

Performs a variety of other duties as assigned.