Digital Solutions Architect
Job description
The Digital Solutions Architect is responsible to provide technical leadership and strategic guidance for MCC’s suite of digital workplace and collaboration solutions. This role engages with stakeholders throughout MCC to promote adoption of these solutions, evaluate needs, and develop best practices, governance, and processes to maximize collaboration and productivity.
This position requires excellent analytical skills to understand the needs of the organization and develop digital workplace solutions to help MCC better achieve its mission. Good communication, teamwork, and intrapersonal skills are essential to operate collaboratively within the MCC IT team and engage with MCC leadership and staff at all levels.
Location Description: Akron, PA or eligible for remote locations in the US where MCC (MENNONITE CENTRAL COMMITTEE) is an authorized employer.
Qualifications
Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Essential:
- Bachelors degree in Computer Science, Information Systems, Engineering, Business, Technology, Education, or other relevant field.
- Relevant Certifications such as Microsoft 365 MCSA, MCSE; Cloud Platform and Infrastructure equivalent; ITIL, SCRUM, etc.
- 3-5 years relevant experience leading project teams and implementing complex projects.
- 3-5 years relevant experience managing collaboration and productivity tools in a business environment.
- Ability to travel and work with global virtual teams across time zones.
- Strong oral and written communication skills
- Ability to lead and facilitate meetings.
- Ability to clearly explain technical concepts to non-technical people.
- Ability to adapt to changing priorities.
- Strong relationship skills and good judgment to engage in interactive communication with leaders, co-workers, and others.
Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s).
Preferred:
- Proven experience providing technical leadership support on complex, digital and front-office transformation initiatives, leading mixed technical teams to deliver the work.
- Functional experience in architecting digital and multi-channel technology solutions, covering all layers of the technology stack, from presentation to physical infrastructure.
- Demonstrable track record of shaping successful business development of digital and other front office organizational transformation initiatives.
- 3-5 years relevant experience creating and managing SharePoint and Teams sites.
- Project management certification
- Recent MCC experience, with an understanding of the organizational culture and structure
Key Responsibilities
Provide technical leadership and strategic guidance for MCC’s suite of digital workplace productivity and collaboration solutions.
o Evaluate, develop, and implement enterprise-wide digital workplace productivity and collaboration tools, best practices, and processes based on Microsoft 365 Modern Workplace and other non-Microsoft solutions.
o Lead implementation projects and develop solutions in collaboration with IT colleagues, external consultants, and other stakeholders.
Work closely with IT leadership to align solutions with IT strategy, infrastructure, and user experience requirements.
Include IT infrastructure team in solution design and implementation to inform technical requirements and make infrastructure changes.
o Leverage extensive knowledge of the Microsoft 365 suite of Modern Workplace products, solutions, and methodologies to engineer, design and make technical recommendations.
o Maintain a working understanding of other key MCC departmental applications and workflows (HR, Finance, Program, etc.) to integrate this knowledge into digital workplace recommendations and strategy.
- Engage in regular discussions with IT colleagues and stakeholder groups throughout MCC to understand needs and design optimal solutions to meet those needs. Promote organizational adoption and usage of digital workplace solutions to maximize collaboration and productivity benefits.
o Build and foster a network of MCC communicators and content creators who are responsible to maintain and develop their respective areas of MCC’s intranet and collaboration tools.o Develop communication strategies to inform and engage MCC staff on how to maximize collaboration and productivity using MCC digital workplace solutions.o Develop and deliver in-person and virtual training to staff on best practices for MCC’s digital workplace solutions.o Develop and maintain documentation and training materials in a variety of formats suited to different learning styles.
- Act as the lead product manager for MCC’s digital workplace and collaboration solutions. This includes non-Microsoft and Microsoft 365 Modern Workplace solutions (Teams, SharePoint, Viva, Power Platform, Outlook etc.)
o Oversee and administer the creation and maintenance of Microsoft SharePoint/Teams sites, structure, taxonomy, visual appearance, policies, and permissions. This includes related third-party Intranet solutions that integrate with and/or enhance native Microsoft solutions.o Act as subject matter expertise (SME) within the MCC IT team. This SME support function might involve periodic assessments of the IT support team and identification of any gaps.o Stay up to date on industry trends and new announcements from Microsoft.o Advise on release management and licensing activities for Microsoft 365 Modern Workplace collaboration and productivity tools.o Respond to service requests and tasks as assigned for M365-related requests, or other support as needed.
- Other duties as assigned on a temporary basisSupervision: No direct supervision.Travel expectations: Travel up to 10% internationally
Job Types: Full-time, Permanent
Pay: $61,357.16 - $68,174.62 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
- Retirement plan
- Vision insurance
Experience level:
- 3 years
Schedule:
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Education:
- Bachelor's (Required)
Experience:
- Leading project teams: 3 years (Preferred)
- Managing collaboration and productivity tools: 3 years (Preferred)
Work Location: Hybrid remote in Akron, PA 17501
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