Job description

BCT - Bank of Charles Town is looking for a full time Deposit Operations Representative to join our amazing team. Do you value collaboration and teamwork? Do you enjoy interacting with and helping people? The Deposit Operations Representative position may be the career for you. You will perform a variety of duties to support the operations of the Bank. Duties include but are not limited to:

- Verify and maintain IRA documentation; assist with RMD and other required IRA reporting

- Index customer and account documentation to bank database

- Complete daily review for OFAC certified names and address matches

- Verify holds placed in accordance with Reg CC

- Verify proper documentation and time frames for stop payments. Aid in proper completion of stop payments if necessary

- Conduct daily reviews of file maintenance on employee and insider accounts

- Review posted transactions through BSA Yellow Hammer Fraud Detective for proper endorsement and relative account history

- Research ACH, Wire, Check and Debit Card disputes, errors, and customer problems proficiently

- Assist customers with all products and services that touch an account.

- Complete daily rotation work that will be shared with fellow employees: Sweeps, GL Balancing, EIP, Foreign items, ATM Reconcilement, Suspense Balancing, ICS Balancing, Levies/Garnishments, SSI/Medicaid Verifications, daily ACH items and other duties that may be assigned.

- Assist in capture of balanced work and preparation of outgoing cash letters.

- Balances outgoing and incoming returns

- Creates general ledger tickets as required to reflect fee reversals and correction tickets

- Operation of FedLine for funds transfer, currency orders, ACH, ACH returns, check returns, large dollar notifications, direct deposit set up, savings bonds, electronic federal tax payments

- Performs routine clerical duties as directed

- Assists with statements and other various duties as needed

- Assists with mailroom duties

BCT offers an attractive benefits package to include: health, vision, dental insurance; life insurance; PTO (paid time off); Paid holidays; 401K Plan; Long term and short term disability; mentor program; tuition reimbursement; employee stock purchase plan

BCT is the recipient of American Bankers 2019, 2020 and 2021 Best Bank to Work For Award

BCT is an Equal Opportunity/Affirmative Action Employer.

BCT supports a workforce of diversity, equity, inclusion, and accessibility

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Banking: 1 year (Preferred)

Work Location: In person

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