Data Analyst

Full Time
San Juan, PR
Posted
Job description

Bachelor's degree Business Administration, Finance or related field.
Demonstrated expertise analyzing data with minimum 2 years of experience.
  • Fully Bilingual- English and Spanish
  • Advanced MS Excel knowledge: formulas, pivot tables.
  • Power BI, preferred.
  • Knowledge and ability to navigate Windows, iOS, Android, and cloud services (iCloud, Google Drive, OneDrive).
Develop dashboards and analytics to analyze the impacted customer base and to analyze the results of initiatives.
  • Provide recommendations on how to better manage initiatives for pre upgrade/upgrade/fallout management based on data findings.
  • Work together with the technical system upgrade team to ensure alignment with their efforts and analysis.
  • Develop customer journeys that show how to approach pre-upgrade/upgrade/fallout management efforts.
  • Develop and implement customer communications strategies.
  • Draft customer communications to be sent to customers and send communications to customers.



Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

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