Job description
We are seeking high caliber professionals to join our team. A successful candidate will have at least five years of experience and will be responsible for providing our customers with exceptional service. They should be highly organized, a strong communicator, and capable of managing many different cases simultaneously.
Responsibilities:
- Learn how to use product.
- Advise clients how to use product.
- Improve company's products.
- Recommend changes in the company's products.
- Oversee the company's customer outreach.
- Handle customer complaints.
Job Type: Full-time
Pay: $68,042.00 - $107,352.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
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