Job description

Do you think you’ve got what it takes to work for a fast-growing food/ fitness Company?

Meal Prep Sunday San Diego is based on one word: “Quality,” which means we aren’t satisfied with anything less than great. Our team is always in the process of getting better, and we need an individual who is also great on striving to get better.

Meal Prep Sunday is a fast-growing food/fitness company based in San Diego. And we are currently searching for an ambitious and motivated customer service specialist to join our highly passionate team. You will be joining an experienced Company at a thrilling stage of growth and will be given a chance to grow in your role.

ABOUT YOUR ROLE, PRIORITIZED BY IMPORTANCE

Meal Prep Sunday is seeking for someone with the following:

• As a customer service representative, you'll be responsible for providing excellent service to customers and ensuring their satisfaction with your company's products or services. Your main duties will include:
• Responding to customer inquiries: You'll be responsible for responding to customer inquiries, addressing their concerns, and resolving their issues in a timely and efficient manner. This will require excellent communication skills and the ability to think on your feet.
• Providing product information: You'll need to have a comprehensive knowledge of your company's products or services, and be able to provide accurate and helpful information to customers who have questions about them.

Handling customer complaints: You'll be responsible for handling customer complaints and finding solutions to their problems. This will require patience, empathy, and a willingness to work with the customer to find a resolution.

Building relationships with customers: You'll need to build strong relationships with customers by being friendly, helpful, and attentive to their needs. This will help to create loyal customers who will be more likely to return to your company in the future.

Upselling and cross-selling: You'll need to identify opportunities to upsell or cross-sell products or services to customers, and make appropriate recommendations based on their needs and interests.

Recording customer interactions: You'll need to keep accurate records of all customer interactions, including inquiries, complaints, and compliments. This will help your company to improve its customer service over time.

About your Personality

• Proactive
• Methodical

Here's what we want from you. NOTE:Failure to follow these instructions will result in your resume going in the circular file. This is your first test,

Please provide us with reasoning why you think you are. great fit for this position, and how you can add value to our organization?

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person
• Office

Experience:

• Customer service: 3 years (Preferred)
• E-commerce: 1 year (Preferred)
• WordPress: 1 year (Preferred)

Work Location: In person

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