Job description

About us

At Aigul Bodnar State Farm Insurance Agency we service the entire state of Pennsylvania. Our office is centrally located in downtown Lancaster. We have customers from all the surrounding areas like Philadelphia, Millersville, York, Strasburg, Manheim, PA.

Our work environment elements:

1. Respect

2. Teamwork

3. Training

4. Communication

5. Opportunity for growth

We are looking for an outstanding Customer Service Representative to join our fast-paced, growing company. The ideal candidate will have personal experience providing reliable customer service and enjoy working in a dynamic environment with a fun team. A successful candidate will assist customers with placing orders and issue tracking, as well as have exceptional communication skills and solid organization skills.

Responsibilities:

• Answer phone calls.
• Answer questions from customers.
• Ensure customers are being helped at all times.
• Handle complaints
• Use proper grammar.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Lancaster, PA 17602: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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