Customer Service Associate/Apprentice Dog Trainer
Job description
Be a part of the fastest growing pet concepts in America!
At Zoom Room, "We don't train dogs. We train the people who love them." Yes, we are a dog training business, but PEOPLE are at the heart of what we do. Zoom Room is about building relationships, community and especially the bond between people and their dogs. We strive to work together as a team to make connections and have a meaningful positive impact on our clients, their dogs and our community every day.
As a customer service associate and dog trainer apprentice, you will serve as the first point of contact for our clients ensuring excellent customer service. Our team members are exceptionally positive, friendly, charismatic, energetic, articulate, confident and compassionate. We are looking for those with strong people skills including public speaking, critical thinking, and a proven understanding of educating. We can teach you all that you need to know about dog training!
- Zoom Room team members MUST :
- Have excellent communication and people skills
- Be a TEAM player
- Take initiative and demonstrate confidence
- Understand the importance of a great customer service experience
- Take initiative, be confident and self-motivated
- Be highly organized and efficient
- Be open-minded and willing to learn
- Be flexible, patient and reliable
- Have experience with retail sales and recommending products
- LOVE working with dogs!
Basic Qualifications:
- Must have prior experience and excel at customer service
- Must have some prior retail experience
- Must show attention to detail
- Must be patient and kind
- Must have reliable transportation
- Must be able to lift 30+ lbs to help trainers move equipment in the gym
- Must have passion for and some relevant prior experience working with dogs of all sizes!
- Must demonstrate the ability to speak to and manage groups (theater majors, camp counselors, teachers, please apply!)
- Must be available to work weekdays - especially Monday and Wednesday as well as weekends.
If this describes YOU and if you’re ready to share your love and positive energy with your team members, our clients and their dogs, send us your resume, answer the additional questions and tell us WHY you are the perfect candidate!
About Zoom Room Dog Training:
The Zoom Room's indoor dog training gym provides a safe, indoor space for dogs and puppies to receive socialization and training alongside their owners. Using only positive training methods, we help people deepen the bonds of communication with their pups through obedience, agility, and enrichment classes. We regularly give back to local rescues through direct donations and fundraiser events that we host ourselves. It's a wonderful environment for dog lovers - both our clients and our team.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
At Zoom Room we have always adhered to safety protocols--hospital grade cleaning, small class-sizes and social distancing. We have also additional hand sanitizing stations through-out the gym. We follow all current local Covid requirements.
Application Question(s):
- What makes you the best candidate for this job (aside from just loving dogs!) Please provide a specific example.
Education:
- High school or equivalent (Required)
Experience:
- customer service: 5 years (Required)
Work Location: In person
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