MAJOR TASKS

• Manage medium/large and/or moderately complex Carrier pricing/billing projects concurrently with minimal supervision.
• Accountability for planning of project scheduling and workload balance.
• Apply rates for a high volume of orders using MSA or Quoted pricing agreements.
• Review Master Service Agreements to determine Early Term Liability charges for various accounts.
• Run, export, and analyze data using intermediate - advanced MS Excel skills.
• Ability to meet tight deadlines.
• Single point of contact for managing pricing/billing responsibilities.
• Conducts monthly market calls with CAM and other boundary partners.
• Develops methods to measure customer satisfaction to include feedback on critical milestones at project completion.
• Anticipates and identifies tasks required to support change processing including verbally communicating complex issues and verifying task completions.
• Produce and report on KPIs and metrics.
• Run weekly and/or monthly reports.
• Complete a high volume of Granite tasks with efficiency.
• Partners with cross functional teams to address unique Carrier requests.
• Drive OMS, Granite, CABS data base clean up completion.
• Applies regulatory knowledge for all pre and post installation activities.

QUALIFICATIONS

• BS/BA degree with 2 years of experience in a related field (i.e. Project Management etc.), OR a MS degree with up to 2 years experience, OR 6 years of experience with no degree.
• Ability to meet tight deadlines with promptness.
• Proficient in the following applications (Word, Excel, PowerPoint, Tableau, MS Teams, SharePoint).
• Ability to align and collaborate strategically with cross functional teams.
• Excellent interpersonal and proactive customer service skills.
• The ability to work independently and as part of a team.
• Required knowledge of Carrier project management process.
• Experience in the telecommunications industry.
• High Energy with the desire to learn and grow.
• Team Player.
• Willingness to take action and be accountable for results.
• BS/ BA degree in related discipline (i.e. Business, etc.).

PREFERRED

• Advanced MS Excel skills such as Pivot Tables, Vlookups, Conditional Formatting, etc.
• Analytical billing/pricing experience.
• Experience with Tableau, Carrier Access Billing (CABS).
• Excellent organizational and communication skills.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.