• Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964.
• The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care.
• In 2020, KH Main Campus received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
• Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association.
• Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020.
• Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019).
• Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
• 465-bed hospital (includes newborn beds)

The End-User Computing Tech position duties include, but are not limited to the following:

• Provide dedicated desktop support to an assigned location or business area/function.
• Receive desktop support incidents; identify and resolve workstation issues remotely or by visiting end-user PCs. Document all resolutions.
• Provide basic or intermediate support to end-users on desktop applications.
• Participate in the deployment of new applications and technologies.
• Participate in the hardware request process (receive, assess, deliver and install).
• Participate in the on-call schedule to provide as-needed support during off-hours.

Requirements

• Associate’s degree or equivalent of education, certification, and experience
• 1 year of relevant IT experience
• Knowledge of desktop hardware and software applications