Consignment Operations Lead - Milpitas

Full Time
Milpitas, CA 95035
$38 - $40 an hour
Posted
Job description

Power the Future with us!

SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive.

The Consignment Operations Lead will provide guidance and coordination in daily activities across our Consignment Program with top customers to overseeing, maintaining accuracy with RMA and consignment inventory management; identifying and resolving proactively and swiftly any issues, coordinating closely with customer support organization as well collaborating directly with customers.

Required Skills and Qualifications:

  • Review, recommend and generate agreement quarterly on customer consignment inventory level based on seasonality and other factors; ensure it is integrated into the forecasting/planning requirements at lead time and proper priority is giving to this Program in case of allocation
  • Monitor, review frequently weekly customer consignment inventory consumption and ensure timely replenishment. Work to resolve inventory replacement shortage and issues and collaborate with logistics and 3PL
  • Drive frequent inventory monitoring, identification, and reconciliation of inventory gaps between physical inventory and systems
  • Track weekly defective inventory returns
  • Open update and monitor cases in our customer support portal and ensure open cases are resolved quickly. Work with customer support team to resolve related issues
  • Collaborate weekly with Logistic team and 3PLs as well as customers to flash out and resolve any issues and ensure customer satisfaction with the Program. Improve continuously process and systems for more automation, efficiencies and accuracies.

Requirements:

Required Skills and Qualifications:

  • Bachelor degree
  • 3-5 years in inventory management in particular VMI and consignment models
  • 3-5 years in customer support / customer facing experience with sense of urgency and customer care
  • Individual contributor, strong team player but can lead cross-functional teams and projects. Experience in collaboration as team member or lead with warehouses, logistics & customers
  • Advanced excel skill and ERP system savvy
  • Hands-on, attention to details, analytical skills and problem solver
  • Energetic, independent minded requiring limited direct supervision. Dependable and ready to go the extra mile when needed.
  • Must have outstanding professional verbal and written communication skills along with the ability to effectively collaborate and manage different audiences and key business stakeholders.
  • Continuous process and system improvement minded in a cross-functional, cross company environment. It is important to be comfortable to define and drive implementation of new and improved processes, not just manage existing processes / systems that are limited and need more structure.
  • Flexible, adaptive, comfortable with multi-tasking, fast changing, sometimes chaotic but fun, high growth environment


FAIR PAY & A JUST WORKPLACE

At SolarEdge, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The pay range for this position in California at the start of employment is expected to be between $38-40 per hour. It is anticipated that most qualified candidates will fall near the middle of this range. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Even more importantly, please note that salary is only one component of total compensation at SolarEdge. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that SolarEdge has to offer!

SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities.


Country:
United-States

City:
Milpitas, CA

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