• Directs all activities and personnel associated with the Community Information activity including work priorities, evaluations, budgets, scheduling, hiring, discipline, and work assignments.
• Oversees the administrative support positions that assist the Council, the Deputy Clerk and Manager's support staff.
• Oversees external and internal communications including news media relations, public relations and public information.
• Assists the County Manager with meeting the County's communications, public relations, advertising, marketing and economic development objectives.
• Creates, oversees and directs advertising, marketing, public relations programs and budgets for the County's business portfolio divisions including Beach Safety (Marketing), Ocean Center and VOTRAN.
• Assists divisions with development and implementation of public information programs/services and news media relations.
• Directs the planning, design, writing, editing and production of publications, including brochures, pamphlets, newsletters and the Annual Reports; public events including groundbreakings, building dedications, ceremonies and other major public functions.
• Oversees the creation, development and maintenance of all County websites and social media accounts.
• Oversees the creation, development and production of all County video and television programs including content, script writing and storyboarding.
• Serves as the content/news director for the County's public information video and radio programs including regular on-camera and on-air appearances.
• Acts as the County spokesperson and responds to members of the media in a timely manner; composes, reviews and/or distributes press releases.
• Develops and maintains positive professional relationships with members of the media.
• Manages the Citizens' Information Hotline; investigates and responds to citizen complaints and inquiries; oversees customer comment card program.
• Reports directly to the Emergency Management Director during declared emergencies and is responsible for the creation, management and implementation of countywide emergency public information as governed by the Peacetime Emergency Plan.
• Attends work on a continuous and regular basis.
• Responds to emergency situations.
• Must adhere to Federal, State, County and Local ordinances.
• Performs other duties as assigned.

• Knowledge of principles and practices related to the field of journalism, public relations, advertising, marketing, video and television production.
• Knowledge of county government.
• Excellent organizational skills and attention to detail.
• Strong time management skills with proven ability to meet deadlines.
• Able to plan, develop and implement effective community information programs, marketing programs, and advertising campaigns.
• Able to develop, plan, and write publications, pamphlets, and newsletters, using available journalistic and graphic tools and resources.
• Able to understand and explain technical information to the public and answer questions.
• Able to develop and maintain effective working relationships within the organization, County Council and the community.
• Able to communicate effectively, orally and in writing.
• Able to supervise subordinate personnel.
• Able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.

ADA REQUIREMENTS:
Physical Demands: Sedentary to light work. Ability to see, hear, talk; finger dexterity. Visual acuity (e.g. depth perception, peripheral vision) necessary to operate a motorized vehicle.

Mental Demands: Ability to read and comprehend legal documents, reports, abstracts, procedures, instructions, manuals. Ability to write business letters, speeches, manuals, pamphlets, scripts, policies, summaries, evaluations. Ability to speak clearly and concisely relating information, details and procedures to layman; persuasive speaking; public/extemporaneous speaking. Ability to perform basic mathematical functions.

Environmental Demands: Primarily inside work. Some exposure to inclement weather to include but not limited to heat, dust, wind, rain.

Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce