Job description
Overview:
The Community Engagement Partner (CEP) is responsible for the implementation of community engagement programs designed to support a comprehensive corporate social responsibility strategy to enhance and strengthen Novant Health’s broader mission to improve the health of all communities, one person at a time. This position will support the execution of a market-specific community engagement plan that includes oversight of an individual portfolio of charitable contributions, in-kind donations, sponsorships, partnership programs, team member volunteerism, employee giving, and execution of Community Benefit Implementation Plans. The CEP is responsible for the execution of community engagement efforts that support access to care, the incorporation of community voice, trusted and effective partnerships, measurable outcomes, and community capacity building. This position is responsible for supporting and guiding facility-specific efforts in the market and initiating, maintaining, and building relationships with internal and external partners. The CEP is expected to implement assigned projects to support specific strategic priorities. This position will interact with leaders in the local business community, leaders at the grassroots level, and team members across the Novant Health footprint.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Qualifications:
*THIS POSITION IS LOCATED IN WILMINGTON, N.C.*
*THIS IS NOT A REMOTE ROLE.*
The Community Engagement Partner (CEP) is responsible for the implementation of community engagement programs designed to support a comprehensive corporate social responsibility strategy to enhance and strengthen Novant Health’s broader mission to improve the health of all communities, one person at a time. This position will support the execution of a market-specific community engagement plan that includes oversight of an individual portfolio of charitable contributions, in-kind donations, sponsorships, partnership programs, team member volunteerism, employee giving, and execution of Community Benefit Implementation Plans. The CEP is responsible for the execution of community engagement efforts that support access to care, the incorporation of community voice, trusted and effective partnerships, measurable outcomes, and community capacity building. This position is responsible for supporting and guiding facility-specific efforts in the market and initiating, maintaining, and building relationships with internal and external partners. The CEP is expected to implement assigned projects to support specific strategic priorities. This position will interact with leaders in the local business community, leaders at the grassroots level, and team members across the Novant Health footprint.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
- Education: 4 year Bachelor’s Degree, required.
- Experience: Minimum 4 years of professional work experience in corporate citizenship, philanthropy, nonprofit/public organizations, or hospital or community health setting, required.
- Additional skills required:
- Demonstrated ability to manage a variety of projects, partnerships and responsibilities concurrently.
- Proven track record of success in the management of community partnerships, outreach services and initiatives.
- Exhibited ability to problem-solve and resolve conflicts effectively and successfully communicate with diverse stakeholders, including Novant Health team members and leaders.
- General working knowledge of social responsibility and community health improvement strategies.
- Proficiency in MS Word, Excel, PowerPoint and Outlook. Experience with CRM and contributions software is preferred.
- Travel (locally) for business purposes is required (minimal). Must possess a valid driver's license and reliable, insured vehicle. Flexible work schedule to include some nights and/or weekends as needed.
- Highly motivated self-starter who is creative and results-oriented.
- Exceptional communicator and presenter with the ability to speak to an array of diverse audiences that include, but are not limited to, customers, stakeholders and partners.
- Strong relationship builder who is comfortable serving as one of the “faces of Novant Health” and working to convene, connect, and collaborate to impact the community and achieve measurable outcomes.
- Thoughtful data collector with a focus on continual tracking to support data analysis and review.
- Exceptional customer (patient) service provider with a focus on health equity and patient satisfaction.
- Lifelong learner who is committed to continual enhancement to develop knowledge and foster growth.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
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