Collections Specialist

Full Time
Orlando, FL 32808
$18 - $21 an hour
Posted
Job description

Frank Gay Commercial is seeking an EXPERIENCED Collections Specialist!

What we OFFER you:

  • Health, Dental, Vision
  • Paid life insurance
  • Matching 401K
  • Weekly pay
  • Performance Bonus
  • Paid Time Off (PTO)
  • 12 Paid Holidays
  • Paid Birthday Off
  • Company Cell phone
  • Company Laptop

You will have Knowledge of:

  • High volume of outbound collection calls and emails daily
  • Contacting customers with professionalism and knowledgeable information
  • Must update & maintain all customer records by documenting the collection account status in multiple computer systems
  • Responsible for monitoring client accounts and reconciling in a timely manner
  • PDF printing invoices and statements from computer systems and hard copy mailing to clients
  • Taking credit card payments or E-check payments over the telephone
  • Responsible for building relationships with customer’s accounts payable departments to facilitate timely payments
  • Open communication with team members to improve all department procedures
  • Committed to reaching our corporate collection goal
  • Willing to complete any ad-hoc audit or research projects

You must have:

  • Bilingual English/Spanish
  • You must be able to perform each Key Duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Must be able to understand work directions and communicate effectively with fellow employees.
  • This is not an entry level position, require at least at 2 years of accounting & high-volume collection calls experience. College degree or as it requires demonstrable previous experience as a Collections Clerk. High school diploma or general education degree (GED) is required.
  • Must be able to work at desk/computer for extended periods of time. Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment. Normal office/team environment with moderate noise levels. (remote position until further notice)

Ideal candidate is:

  • Self-starter, minimal supervision required
  • Professional telephone etiquette and professional written communication skills.
  • Team player, communicates well with others
  • Self-motivated & driven to accomplish individual goals and team goals
  • Strong computer skills
  • Fast leaner with the ability to retain information

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Collections: 3 years (Required)

Language:

  • Spanish/English (Required)

Work Location: In person

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