Collections Representative - 10:30 AM - 7:00 PM (no weekends)

$300.00 Sign On Bonus!

You will work the same hybrid schedule every week.

HYBRID ROLE

Tuesday/Wed/Thursday is on-site at Matco headquarters in Stow, Oh.

Monday and Friday is Remote

• Receive inbound calls and/or make outbound customer calls surrounding commercial past-due credit accounts via a dialer system.
• Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and advise of proper payment arrangements.
• Properly document collection actions and the status of the account.
• Process electronic debit, credit, and check payments over the phone.
• Maintain professional interaction with all Matco Tools personnel and customers at all times.
• Other duties as assigned.

• 1+ years of collector experience required
• Call center environment preferred
• Motivated, goal-oriented, persistent, and a skilled negotiator
• Must have a high sense of integrity
• Proven account management skills are required to create, maintain and enhance customer relationships while resolving past-due accounts.
• Carry out responsibilities with minimal direction and work well in a team environment
• Must be able to work the 10:30 AM- 7:00 PM shift
• High school diploma or equivalent required

WHO IS VONTIER

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.

"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."