Collections Analyst - Order to Cash

Full Time
Chicago, IL 60607
Posted
Job description
In Finance, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. Our Accounting team builds scalable, controlled processes and products for Global Accounting, Treasury, and FinTech that enable our business to operate efficiently.

About the Role

This role is part of Uber's Finance Operations Order to Cash team that manages Accounts Receivable for Uber Freight, Uber for Business and other B2B lines of business to ensure Uber Credit, Collection, and Billing processes operate efficiently.

What You'll Do

  • Primary responsibilities are to manage collections for a set of accounts based on a collection's strategy.
  • Will also assist in other order to cash activities such as, billing, credit and cash applications,
  • This role will lead a portfolio of Uber Freight collections and acquire the best possible DSO while providing industry-leading levels of customer service.
  • The role will serve as the primary POC for any first level customer concerns and issues.
  • Will closely work with the BPO to ensure best in class results are achieved on the portfolio assigned while ensuring Customer experience and Partner alignment
  • Special projects impacting the Service Delivery team as assigned

Basic Qualifications

  • Bachelor’s Degree in Business or a related field.
  • Minimum 4 years of experience in Order to Cash - B2B Collections
  • Experience with large Customers and outsourced AR operations

Preferred Qualifications

  • Post-grad degree desirable
  • Experience gained from a logistics or high tech environment is a plus.
  • At least 4 years of demonstrated ability, with progressive experience in commercial and business credit & collections.
  • Experience in working in an ERP, preferably Oracle or SAP, with a track record of making efficiency saving process improvements.
  • Strong customer service experience and ability to balance achieving internal targets while providing a positive customer experience

For Chicago, IL-based roles: The base salary range for this role is $71,500 per year - $79,500 per year.

For Dallas, TX-based roles: The base salary range for this role is $71,500 per year - $79,500 per year.

For Miami, FL-based roles: The base salary range for this role is $71,500 per year - $79,500 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

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