Job description

Looking for a position within a company that is continuing to grow? We are the place for you! We specialize in Automotive in-house financing. And we are looking for an individual to help our growing team in our collections department. Which include doing field calls, picking up vehicles that are in default and assisting in collections. We pride ourselves in customer service and working with our customers on a daily basis.

Collection Agent Responsibilities:

• Collaborating on debt collection efforts with Accounts.
• Developing debt collection strategies and plans with Collections Manager.
• Adhering to the FDCPA throughout the debt collection process.
• Contacting debtors by telephone to enact and negotiate debt recovery.
• Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
• Initiating legal and repossession proceedings if debt recovery fails.

Collection Agent Requirements:

• In-depth knowledge of the FDCPA and professional codes of conduct.
• A minimum of 2 years' experience in sales, customer service, or telemarketing.
• Previous debt collection experience will be advantageous.
• Ability to collaborate on debt collection efforts with other departments.
• Experience in tracking down defaulters by searching publicly available databases and records.
• Exceptional recordkeeping and interpersonal skills.
• Must be able to travel.
• Will also assist our other 2 locations of Ft Dodge and Okoboji

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Algona, IA 50511: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.