Job description

Reports to: Advocate Manager

Position Location: Must Live in Clovis or Portales, New Mexico

Remote Hybrid: This is an excellent opportunity for someone who is currently FT or PT employed and lives in Clovis or Portales, New Mexico

This is a contract position (1099)

Arise serves seven counties in Eastern New Mexico: Roosevelt, Curry, DeBaca, Harding, Lea, Quay, and Union

POSITION FUNCTION AND OVERVIEW:

The Clovis On-Call Advocate serves as an advocate for services for survivors of sexual assault. Arise will provide 80 hours of paid training. Once trained, the On-Call Advocate will be put in rotation to staff the sexual assault crisis line. This is a contract position (1099).

Pay:

• 80 hours of paid training @ $16.00/hr ($17.00/hr if a Spanish Speaker)
• 168 hours on-call @ $3.00/hr paid monthly (estimated)
• 7 hours to escort a client @ $16.00/hr paid (estimated)
• Paid Mileage to assist survivors and attend training

Community Advocacy / On Call

• Works staff on-call rotation to cover staff phone for the 24-hour sexual assault crisis hotline and assists with the hotline
• Onboards clients efficiently and accurately, obtaining appropriate information, completing all required forms
• Enters relevant information into our computer system
• Advises clients of their community resources available for current needs and future follow-up care to include concerns about food, shelter, transportation, literacy, utility assistance, education, welfare, SNAP, applying & re-certifying for Medicaid, food box referrals, spiritual needs, cell phone applications through insurance, clothing assistance, hygiene assistance, non-covered prescription assistance, rental assistance, medical equipment, etc.
• As needed, provides advocacy for SANE exams
• Explains criminal justice procedures and options

Professional Requirements

• Lead by example; demonstrate radical personal responsibility and authenticity; act with ethical intent; and treat individuals with dignity and respect
• Maintain patient confidentiality at all times
• Complete continued education/training requirements
• Represent the organization positively and professionally
• Communicate the mission, ethics, and goals of the organization
• Participate in performance improvement and continuous quality improvement activities

Professional Requirements

• Lead by example; demonstrate radical personal responsibility and authenticity; act with ethical intent; and treat individuals with dignity and respect
• Maintain patient confidentiality at all times
• Complete continued education/training requirements
• Represent the organization positively and professionally
• Communicate the mission, ethics, and goals of the organization
• Participate in performance improvement and continuous quality improvement activities

Qualifications

• Highschool or equivalent, some college or associate's degree, preferred
• Experience working in human services or nonprofit preferred
• Spanish speaking preferred
• Ability to work independently
• The ability to plan, organize and use time efficiently

Knowledge, Skills, and Abilities

• Possess an authentic desire to help victims of crime and be genuinely compassionate
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities and prioritize duties/tasks
• Ability to initiate communication with clients, and their families
• Must have excellent customer service and communication skills with the ability to effectively calm patients and be able to deal with distressed or agitated clients and their families
• Must have a professional and calming presence when interacting with the public
• Ability to navigate stressful situations

Job Type: Contract

Pay: $16.00 per hour

Benefits:

• Flexible schedule

Schedule:

• On call

Application Question(s):

• All employees are required to pass a full CYFD background check. Can you pass a full CYFD background check?

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Portales, NM 88130

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