JOB SUMMARY

At Houston Methodist, the Patient Engagement Research Laboratory conducts research focusing on improving patient engagement and empowerment, tailoring health messages to reduce disparities to care, activating patient communities through digital storytelling, and assessing the efficacy of multilevel interventions, including those utilizing m-Health technologies. Housed within Surgery-Transplant, this Clinical Research Specialist is responsible for supporting multiple projects under the supervision of the Principal Investigator, which may include clinical research protocols, gathering patient data via methods specified in the study protocol (i.e. survey administration), study reports, subject recruitment, and identifying and monitoring the completion of study-related tasks. This position ensures accurate data collection, documentation organization, and safety of study volunteers.

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

• Supports the interprofessional team of clinical research investigators, nurses and coordinators. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal department results. (EF)
• Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. (EF)

SERVICE - 30%

• Performs clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for non-interventional studies, data abstraction and recording in CRFs. (EF)
• Makes phone calls to study patients for appointment reminders and follow-up. (EF)
• Transports blood and tissue samples. Processes and packages lab samples for shipping to sponsor or storage at site per the study manual of operations. (EF)

QUALITY/SAFETY - 20%

• Completes required case report forms and resolves queries. Ensures accurate data collection, documentation organization, and safety of study volunteers. Ensures accurate regulatory filing. (EF)
• Assists Clinical Trial Manager in identifying opportunities research work flow process improvement, providing recommendations, and contributes to meeting department and hospital targets for quality and safety. (EF)

FINANCE - 15%

• Assures study conduct meets appropriate IRB, FDA, ICH and agency guidelines. (EF)
• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. (EF)

GROWTH/INNOVATION - 15%

• Assist in simple data analysis, with development of training materials for data reports, systems and collection and report generation. (EF)
• Leads and identifies opportunities for performance improvement. Supports change initiatives and adapts to unexpected changes. (EF)
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

o Bachelor’s degree in health science-related field

EXPERIENCE REQUIREMENTS

o One year experience in healthcare setting preferred

o Research setting preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED.

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Exhibits good listening skills

o Ability to work independently and analyze and solve problems

o Demonstrates the ability to manage clinical and interpersonal situations

o Able to prioritize tasks and manage multiple projects

o Self-motivated with the ability to think critically and work independently

SUPPLEMENTAL REQUIREMENTS

Work Attire Yes/No

Uniform No

Scrubs Yes

Business professional Yes

Other (dept approved) No

On-Call* No

Travel**

May require travel within Yes

Houston Metropolitan area

May require travel outside No

of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: Some assignments may be in hospital units (including laboratory) with typical hospital environmental hazards and concerns _