Clinical Care Coordinator-BH LIP

Full Time
Danbury, CT 06810
Posted
Job description
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

Licensed Clinical Social Worker in State of Connecticut. Will accept other qualified candidates who have a Master’s Degree in Social Work or Clinical Counseling, with expectation to complete Licensure within one year of hire date to maintain employment.

Summary:
Performs assessments and formulates discharge/transition plans in collaboration with patient, family and multidisciplinary healthcare team. Provides ongoing assessment, monitoring and evaluation to meet the individual needs of patients. Assists in resource management through facilitation of care and participation in program planning. Provides education to patients/families regarding coverage, care options and community resources.

Responsibilities:
1. Social Work Clinical Care Coordinators provide clinical social work assessment and interventions which include counseling, bereavement and crisis intervention as well as assessment and intervention in cases involving complex family/patient dynamics.

2. Coordinates multiple aspects of care to all appropriate patients to ensure the patient progresses through the course of treatment and/or hospitalization. Makes the transition to the next level of care with the services required to promote high-quality outcomes.t of the patient's plan of care and ensures the plan is implemented timely. Discusses with the healthcare team identified delays while providing direction, assistance and support in developing strategies and interventions to move patient through the continuum of care. Follow up on any delays and help expedite diagnostics and treatments.

3. Assists in the development of the patient's plan of care and ensures the plan is implemented timely. Discusses with the healthcare team identified delays while providing direction, assistance and support in developing strategies and interventions to move patient through the continuum of care. Follow up on any delays and help expedite diagnostics and treatments.

4. Assesses patient's clinical readiness for transition in collaboration with the healthcare team and identifies available hospital and community resources based on the patient's clinical needs. Initiate paperwork for timely transfer of information to the community providers. Maintains easy flow of communication regarding patient's development and progress to all involved in care of patient.

5. Maintains effective relationships and a positive outlook when interfacing with other departments, multidisciplinary healthcare team as well as patient's/families and community providers.

6. Acts as an intermediary between patients, physicians and community providing advocacy, accurate healthcare information, potential referral services and proper treatment plans. Initiates and coordinates patient care conferences as required.

7. Reviews all admissions and continued stays for assigned group of patients to determine certification to the assigned level of care utilizing standardized criteria to achieve optimal outcomes and reimbursements. Provides timely clinical information to the commercial insurers. Coordinates direct communication between MD's and insurers to proactively avoid denials. Identifies variances, avoidable days, readmission and LOS issues and works with department leadership and the healthcare team to develop changes in process to improve outcomes. Collaborates with other members of care coordination to communicate changes in level of care as well as other pertinent information required for an optimal transition plan. Provides education to patient/families and the healthcare team.

8. Maintains confidentiality on relevant issues and information. Takes accountability for personal performance and goal achievement. Takes initiative to set high standards of honesty, integrity and performance for self and others.

9. Collaborates effectively with team members, develops good relationships both inside and outside of the team. Constructively works through problems/issues without becoming defensive or antagonistic. Contributes ideas and supports decisions made by the team and the organization. Always treats others with dignity and respect.

10. Identifies patient safety and quality issues and reports to appropriate individuals. Uses high reliability principles to ensure patient safety and quality outcomes.

11. In accordance with all regulatory requirements, documents accurately, objectively and timely in the patient's plan of care and discharge disposition.

12. Fulfills all compliance responsibilities related to position.

13. Performs other duties as assigned.

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Other information:
Required: Broad-based clinical background and hospital or crisis experience. Excellent oral and written communication skills. Basic computer skills. Ability to prioritize the daily workload and utilize tools dedicated to the position/function. Deal with a high degree of public and patient contact and interaction, and make independent decisions, perform concurrent tasks, manage stressful situations, and balance multiple priorities.

(Must be available to work a flexible schedule of days/evenings, weekends and holidays).

Minimum Experience: 3-5 years

Education:
Preferred: Licensed Clinical Social Worker in State of Connecticut. Will accept other qualified candidates who have a Master’s Degree in Social Work or Clinical Counseling, with expectation to complete Licensure within one year of hire date to maintain employment.

Location: Danbury-24 Hospital Ave

Work Type: Part-Time

Standard Hours: 32.00

FTE: 0.800000

Work Schedule: Day 8

Work Shift: Sunday through Saturday, variable 7-3, 8-4 or 230-11

Org Unit: 504

Department: DH Inpatient Psych

Exempt: Yes

Grade: S9

Credentials:
Essential:
  • Licensed Clinical Social Worker
Education:
Essential:
  • Master's Level Degree
Working conditions:
Essential:
  • Some manual skills / motor coord & finger dexterity
  • Little or no potential for occupational risk
  • Medium to Heavy effort. May exert up to 35 lbs. force
  • Generally pleasant working conditions.
EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

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