Job description

Totalmed is hiring an Administrative Coordinator to add to a key client that we have open. High level admin opportunity, strong chance to make a large impact on the community and medicine in the RI community.

Responsibilities

• Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff
• Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual’s insurance coverage with a customer service oriented approach
• Orient patients to the center and coordinate additional patient services as needed
• Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities
• Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards
• Scheduling status is maintained daily and potential problems are addressed with corrective actions
• Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards
• Patients are greeted, assisted and appropriate staff notified of patient arrival
• Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines
• Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner
• Monthly patient satisfaction questionnaires are processed for current patients according to center standards
• Customer service delivery is carried out to achieve stated goals
• Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards
• Therapy charges are entered and reconciled as assigned
• Additional department, organization, or network activities are completed per established objectives
• SRN Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld

#INDINT

1144123

Job Types: Full-time, Contract

Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Hospital

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Providence, RI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 5 years (Required)
• EMR systems: 1 year (Required)

Work Location: One location

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