Client Advocate Supervisor (36929) - ( 23141308 )

MISSION STATEMENT:
Empowering all Montanans through work and opportunity.

DLI CORE VALUES:

• Responsiveness
• Respect
• Integrity
• Excellence
• Cohesiveness

It’s about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

Watch this short video to see why people love working for DLI: DLI Employee Testimonials

BENEFITS:
Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

• Work/life balance with hybrid schedules or partial telework maybe available within the state of Montana.
• 38 paid days off a year including vacation, sick leave and holidays.
• Longevity raises with continuous service along with state statutory raises.
• Free telehealth and access to free employee medical clinics – click here to learn more.
• Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
• Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Click here to learn more.
• Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
• Career progression, opportunities and room for professional growth.

• This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

JOB DUTIES:

We are looking for a dynamic person with the supervisory experience and strong leadership skills necessary to lead an amazing team of Client Advocates as they strive to make a positive impact in our community.

• Provide supervision for the Client Advocates who provide intensive case management services to TANF eligible clients.
• Supervise and support a group of Client Advocates as they work to strengthen and improve Montana’s workforce system.
• Assist clients and partners with businesses to assist with hiring and retaining skilled workers
• Build and maintain relationships with team-members, businesses and other community partners.
• Ensure that services are well aligned with local business workforce needs by developing partnerships.
• Provide employment services and career guidance to workers and job seekers using applicable information.

KNOWLEDGE, SKILLS AND ABILITES:
If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:

• Management practices, systems and procedures such as office management, program planning, data and documentation processes. Ability to manage multiple priorities
• Personnel management which includes establishing and maintaining effective working relationships while leading a diverse group of employees.
• Budgeting.
• Vocational counseling and negotiating skill to provide direction to the diverse programs supervised.
• Customer service, facilitation abilities and effective communication skills (both oral and written)
• Applying laws, rules and procedures while promoting program improvements and agency services through active participation.

MINIMUM QUALIFICATIONS

Your preparation for this opportunity could include:

• a combination of relevant experiences including a degree in a field such as: business, human services, education, psychology, human resources, public administration or social work AND two years of related experience

OR

• 6 years of directly related qualifying experience that has prepared you for this opportunity

OR

• Equivalent combinations of education and experience will also be considered.

• Demonstrated supervisory experience is preferred.

All employees of the state of Montana must be a resident of the state. All applicants must be willing to relocate if not already a resident of the State of Montana.

HOW TO APPLY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process. Starting pay is based on relevant education and experience and pay is set based on what you submit at time of application.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as “relevant” or we will be unable to view your documents. Please name the attachments

Required application materials:

• Cover Letter - Letter of interest addressing why you would be a good fit for this position.
• Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $ 40,889.00 - 54,980.00 Yearly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings : 1 Employee Status : Regular Schedule : Full-Time

Shift : Day Job Travel : Yes, 10 % of the Time

Primary Location : Missoula Agency : Department of Labor & Industry Union : 000 - None

Posting Date : May 1, 2023, 10:57:02 AM Closing Date (based on your computer's timezone): May 16, 2023, 12:59:00 AM

Required Application Materials : Cover Letter, Resume

Contact Name : Office of Human Resources | Contact Email : dliapps@mt.gov | Contact Phone : 406-444-7069