Position: Client Activation Specialist

Job Type: Full-time, Exempt

Location: Greenwich, CT

Travel Requirements: N/A

Who We Are

Payarc is an innovative Fintech Company that provides payment-processing services to businesses in the US. It was founded in 2016 in Greenwich CT, to leverage technology to reduce costs associated with accepting card payment while offering increased customer service and support. Our goal is to provide our customers with the lowest cost processing, best-in-class technology, and unparalleled support. Our organization has experienced phenomenal growth and thrives on an entrepreneurial spirit, passion, and top-tier talent. We try and promote from within where possible, which offers growth opportunities.

We believe great companies are built by great employees - and strongly believe in the development of our employees and promotion from within. We have strived to design a program to help employees stay productive and achieve their financial goals.

About the Position

Payarc is looking for a Client Activation Specialist. This role is involved in the client boarding, terminal deployment, payment gateway, and customer service of Payarc's merchant customers. This position directly supports the Client On-Boarding Manager and the executive team. This position will perform customer service activities for merchant clients including merchant boarding, terminal building, client communication, troubleshooting technical issues, along with assisting other customer service functions and general support activities.

What We Offer

• Competitive pay plan
• Benefits including medical, dental, and vision
• 401k match
• Paid time off

Equal Opportunity Employer

PM22

Responsibilities

• Board/enter approved merchants in software including pricing profiles and reserves
• Build payment terminals
• Build gateway profiles
• Troubleshoot technical issues
• Provide customer service to existing clients over the phone and email

Required Qualifications

• Extremely detail oriented
• Ability to multi-task
• Highly proficient verbal and written communication skills
• Advanced computer skills and proficient in Microsoft Office
• Strong technical aptitude or willingness to learn
• Strong interpersonal skills for interacting effectively with key internal and external contacts
• Judgment and resourcefulness to solve problems independently

Preferred Qualifications

• Bachelor's degree preferred

Equal Opportunity Employer

PI213466980