Job description

Clear and Legible Reporting Clerk (Liaison), Buckley AFB, Aurora, CO

SUMMARY:
The Clear and Legible Reporting Clerk will establish and maintain a positive working relationship with the MTF, clinics and staff. This position is responsible for processing clinical results daily, uploading them into the appropriate record via MHS GENESIS, and use excellent customer service skills.
**Must have the ability to obtain a Public Trust.**

JOIN THE TEAM:
Cherokee Nation Operational Solutions (CNOS) provides professional services and innovative products to federal and commercial clients. CNOS helps you make the most of your skills by taking a personalized approach to solving clients' toughest challenges. This approach gives customers the support they deserve and the quality they expect from a team that can handle every detail – a team of experts, like you.

Cherokee Nation Operational Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com

PAY: $19.45 - $21.00 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES OF CLEAR AND LEGIBLE REPORTING CLERK:

• Establish and maintain a positive working relationship with the MTF, clinics and staff.
• Process clinical results daily, uploading them into the appropriate record via MHS GENESIS.
• Send a communication to the PCM/referring provider through MHS GENESIS notifying them that the results are available for review.
• Review and disposition referrals accordingly in MHS GENESIS.
• Research and request replacement documents for partial results and those missing a second identifier.
• Will research all referrals that are open at day 50, 120 and 180 using MHS GENESIS and the Managed Care Support Contractors website.
• At day 120 if there is no claim notify the PCM/referring provider that the referral was not utilized via appropriate means
• Close referrals in accordance with facility guidelines
• Capture Health effectiveness Data and Information Set (HEDIS) on all results meeting criteria during processing.
• Adhere to all requirements under the Health Insurance Portability and Accountability Act (HIPAA).
• Document their work appropriately in required systems.
• Works closely with individual MTFs to appropriately route and close referrals.

EDUCATION AND EXPERIENCE OF CLEAR AND LEGIBLE REPORTING CLERK:

• High school diploma or GED equivalency.
• Excellent customer service skills and experience.
• HIPAA - working knowledge.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Excellent communication skills and strong organizational skills.
• Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel).
• Must be able to meet deadlines.

KNOWLEDGE, SKILLS and ABILITIES OF CLEAR AND LEGIBLE REPORTING CLERK:

• General medical ethics, telephone etiquette, written/verbal & electronic communication.
• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format.
• Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointing and referral process.
• Possess or complete MHS GENESIS Revenue Cycle and scheduling training.
• Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function
• Possess or complete training on the secure messaging platform and be capable of managing inbox volume.

WORK ENVIRONMENT OF CLEAR AND LEGIBLE REPORTING CLERK:

• Work is performed primarily in an office setting. Employee will be exposed to a wide variety of people in differing functions, personalities and abilities.

Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently blocked from enforcement pending court proceedings. Therefore, Cherokee Federal is halting the application of the mandate; however, if the injunction is lifted, Cherokee Federal will restore administration of the vaccine requirement.

ABOUT US:
Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios – ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $10 billion in government contracts and completed more than 5,300 federal missions. Our 9,000+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team!

COMPLIANCE:
Cherokee Federal is an equal opportunity employer. We are committed to prohibiting discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, union affiliation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations governing all aspects of the relationship between the Company and its employees, including, but not limited to, recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. The policies and principles of EEO also apply to the selection and treatment of independent contractors, personnel working on our premises who are employed by temporary agencies and any other persons or firms doing business for or with the Company.

#LI-DD1 #CherokeeFederal #CNOS

Job Type: Full-time

Pay: $19.45 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

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