Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.

Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.

Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise.

Essential Job Functions and Responsibilities

• This position is a communications/receptionist position and includes answering the phones and greeting members and guests.
• Provides clerical support to Claims department:
• Pulls files
• Reviews data and text associated with claims files
• Scans and indexes documents
• May assist with and/or create general correspondence
• May perform mail/file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company. Sorts and distributes mail. Maintains/purges documents according to record retention guidelines and distributes files/file systems.
• May assist Claims department:
  • Sets up claims files
  • Files correspondence and other material related to the claims records, as directed
  • Locates policies
  • Obtains coverage information from policies
  • Investigates discrepancies in the information gathered
  • Enters information into system(s)
  • Orders reports
• Updates claims files and maintains, corrects, and/or updates data using office technology.
• Prepares and maintains records, registers, and schedules.
• Performs other duties as assigned.

• The person hired for this position will work out of the Baton Rouge office which offers a hybrid work environment of 3 days in the office and 2 days work from home.

Job Requirements

Education: High school diploma or equivalent

Experience: 0 to 2 years of related experience.

Company:

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.