Requisition No: 802384

Agency: Environmental Protection

Working Title: CHIEF OF OPERATIONAL SERVICES-DEP - 37000500

Position Number: 37000500

Salary: $80,000 - $95,000 annually (commensurate with experience)

Posting Closing Date: 05/25/2023

Chief of Operational Services-DEP

State of Florida

Department of Environmental Protection

OPEN COMPETITIVE

Anticipated Vacancy

Pending Approval

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem.

The Work You Will Do:

Chief of Operational Services -DEP (37000500)

The Chief of the Bureau of Operational Services (BOS) provides overall administration and management of the bureau’s budget and diverse support activities which aid the Division of Recreation and Parks (DRP). The Chief of BOS is a member of the division management team and requires specialized management skills and techniques to ensure the agency and division’s mission of high-quality services and recreational opportunities are achieved within the 175 state parks. To accomplish this task, the Chief oversees a professional staff of 35 full time and OPS personnel.

The Difference You Will Make:

The Division of Recreation and Parks is responsible for the promotion of the state park system for the use, enjoyment, and benefit of the people of Florida and its visitors and to contribute to the tourist appeal of Florida. Division employees support the state park system by administering programs that provide resource-based recreation while preserving, interpreting, and restoring natural and cultural resources. State park employees work as a team to ensure that all the people of Florida and its visitors can experience the Real Florida. SM

How You Will Grow:

DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

Division of Recreation and Parks

3800 Commonwealth Blvd., MS 535

Tallahassee, Florida’s Capitol City, lined with rolling hills, oak trees, and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

$ 80,000 – $95,000 annually (commensurate with experience)

Your Specific Responsibilities:

The Chief is responsible for advising and provides consultation and recommendations to the Assistant Director of Business Operations, Division Director and other division management regarding the bureau’s areas of support.

The Chief is responsible for overseeing the Park Business System (PBS), which is the division’s overnight (camping and cabins) and point of sale system that supports all 175 state parks. During last fiscal year the PBS processed over 417,000 reservations and collected 84.96 M in revenue. As the primary point of contact for the PBS, the bureau oversees all aspects of implementation, system updates or upgrades and contract management of the private software vendor.

In order to expand services and provide additional activities within Florida State Parks, the division currently contracts 66 different concessionaires. The BOS oversees the selection, contracting and post contract management of 92 Concession and Commercial Use agreements. BOS staff are responsible for drafting, routing, and gaining approval for all contractual instruments related to the agreements. In addition, BOS is responsible for tracking and approval of capital improvement accounts and direct investment spending which are outlined by the agreements. These agreements represent roughly 10% of the revenue generated within the State Park Trust Fund on an annual basis.

The Chief serves as the chapter author and responsible for coordinating edits and updates to the fiscal procedures relating to the Park Business System, Concessions and Overnight Accommodations section of the division’s Operations Manual.

The Chief is tasked with evaluating and reporting on the division’s revenue and attendance data with a focus on identifying trends. The Chief is responsible for presenting and reporting findings to the Assistant Director, Division Director and Division management team.

The Chief is also tasked with overseeing the division’s training and professional development, Interpretive Services Program, marketing, Florida State Parks Information Line (phone calls/email inquiries related to state parks), Operations Manual updates process, Fleet Management and Public Records tracking and oversight.

Represents the Assistant Director at various functions and meetings.

Performs travel and other related duties as required.

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Operational management practices, processes and personnel management
• Methods of data collection and analysis.
• The principles and techniques of effective verbal and written communication.
• Budgetary processes.
• Contract and use agreements.
• Effective marketing techniques.

Skill in:

• Utilizing problem solving techniques and applying critical thinking skills.
• Determining work priorities.
• Planning, organizing and coordinating work assignments.
• Personnel management.
• Team building.

Ability to:

• Supervise a large staff of diversified positions.
• Use Microsoft Office Suite and Outlook.
• Apply policies and procedures, statutes and administrative rules.
• Solve problems and make decisions.
• Establish and maintain effective working relationships.
• Collect, organize, evaluate and analyze data.
• Be detail oriented.
• Develop staff for high performance.
• Communicate effectively verbally and in writing with diverse audiences.
• Work independently.
• Maintain a valid driver license.
• Travel

Minimum Qualifications:

• Maintain a valid driver license.

• A bachelor’s degree from an accredited college or university and 7 years of professional leadership experience.

• A master’s degree can substitute for two year of professional leadership experience.

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@dep.state.fl.us

For questions concerning this position, please contact:

Bryan Bradner, Assistant Division Director

bryan.bradner@floridadep.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.