A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Change Management team helps PwC prepare for expected and inevitable technology changes that directly impacts PwC’s workforce and its client delivery system. As part of the team, you’ll support PwC employees during the implementations of system upgrades, software and hardware updates, and information technology transformations.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
4 year(s) of relevant experience.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader:

• Conducting an impact analysis, assessing change readiness, and identifying key stakeholders;
• Applying a change management process and tools to create a strategy to help optimize or facilitate a change initiative;
• Building plans to support the design, development, delivery, and management of Change solutions, such as comms, training, stakeholder engagement, etc.;
• Driving knowledge of change management principles, methodologies, and tools;
• Highlighting familiarity with project management approaches, tools, and phases of the project lifecycle;
• Utilizing experience with large-scale organizational change efforts;
• Showcasing proven success in delivering projects with demonstrable business impact, preferably within the context of a large-scale organizational Change effort;
• Exhibiting active listening skills and empathy that will aid the extensive exploration of issues and challenges that are being articulated by our stakeholders;
• Utilizing enhanced communication skills, both written and verbal;
• Driving ability to clearly articulate messages to a variety of audiences, including senior stakeholders and partners in PwC;
• Driving ability to establish and maintain relationships;
• Influencing and inspiring others and moving toward a common vision or goal;
• Remaining flexible and adaptable, while remaining comfortable with ambiguous challenges and situations;
• Remaining organized, with a natural inclination for planning strategy and tactics;
• Working effectively with all levels in an organization;
• Demonstrating ability to be a team player, while working collaboratively with, and through, others;
• Showcasing acute business acumen and understanding of organizational issues and challenges; and,
• Understanding of the PwC network and an awareness of the strategic imperatives.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager

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