Job description

Job Description
Store Leader:
Are you looking for an exciting job in the tech industry? We have a position
for you as a Store Leader! Whether you have previous experience
doing smartphone repairs and sales or if you are eager to start, we want YOU
to join the Quick Mobile Repair team!
The Company:
Quick Mobile Repair is a local smartphone and computer repair store known for our 15-20 minute iPhone Repairs and unmatched customer service. We began operations in 2012 with a table in the back of a smoke shop and quick growth led to us opening our first location in Scottsdale, AZ. Currently, we have expanded to retail locations in AZ and UT with 8 stores to open in the Kansas City market over the coming years. We pride ourselves in standing out above our competitors by providing all of our clients with top-quality and cost-effect repair solutions for smartphones, tablets, desktops, laptops and video games consoles of a large variety of brands and models. We are a small business that is growing looking to add more employees with our expansion so if you like problem solving and working in a fast-paced environment with a technology company that cares about both their customers and employees, this is definitely the job for you!

The Position:
We’re looking for self-motivated and driven individuals to join
our team as a Store Leader with specific duties including location
management, as well as cell phone / computer repair and device sales.
Pay: $40,000 – $65,000. Full and part-time positions available.
We offer in-store commissions on accessories and other products.
Store leaders are eligible for large monthly store bonuses
We offer employee discounts on various products and services.

Requirements:

• Repair experience is REQUIRED, you will receive further training for the position.
• Previous customer service experience is REQUIRED as well as knowledge of
• iOS, Mac OS, Android, and Windows operating systems.
• We are a small business that is growing looking to add more employees with our expansion.
• Friendly and personable, able to both follow directions and lead Tech Gurus.
• Ability to work independently with good time management.
• Strong communication skills
• Strong problem solving and critical thinking ability.
• Ability to manage various tasks simultaneously in a fast-paced environment.
• Available to work 48-50 hours per week

Responsibilities:

• Sales Volume Responsibilities.
• Leading the repair team and coordinating various responsibilities.
• Keeping track of daily sales figures.
• Tracking of inventory orders including specialty ordered parts.
• Ensuring all repairs are completed on time for maximum customer satisfaction.
• Responsible for transferring customer devices requiring specialty services
• such as soldering and laser glass removal between stores.
• Responsible for training repair specialists.
• Knowledge of all available services and explaining them to customers.
• Completing various device repairs in a timely matter.
• Booking and managing customer appointments.
• Coordinating customer and various other tasks simultaneously.
• Diagnosing and servicing smart phones, computers, tablets and game consoles.
• Customer relations including but not limited to explaining services rendered.
• Selling various accessories, protection plans and products.

If you are interested in this position with Quick Mobile Repair, please send in
your availability to work along with a resume.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
COVID-19 considerations:
To ensure the safety of our staff and customers, we have implemented new cleaning protocols to disinfect all devices and work areas. In addition, we have added the option to book your repair online, and drop off zones at each locat

Experience:

• Cell Phone Repair: 2 years (Required)
• Tech Sales: 2 years (Required)

Work Location: In person

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