Case Manager (bilingual) - Nassau Adult Guardianship
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Case Manager (Bilingual)
EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 65,000 people in need through 100 programs across Long Island and NYC, seeks a bilingual Case Manager (English/Spanish) in Nassau County for its Nassau Adult Guardianship program.
The bilingual Case Manager is a non-exempt position paying $25-$27 per hour at 35 hours per week. The position is Monday-Friday 9:00AM-5:00PM with flexibility for eves/weekends in Hempstead, Long Island, NY office. The role reports to the Program Director.
Comprehensive benefits package includes:
- Medical
- Dental
- 401K
- Vision
- Very generous Paid Time Off (PTO) & More.
Primary Purpose of Job:
The Bilingual Case Manager for Nassau Adult Guardianship is responsible for all aspects, including personal needs and/or property management of home-based intervention services and case management for incapacitated adults in the Community Guardianship Program, particularly for Spanish-speaking clients.
Principal Duties & Responsibilities:
- Within 72 business hours of assignment, contact the relevant parties to begin the fact-finding process and begin developing a service plan, consisting of social, administrative, fiscal, and legal services for Guardianship clients.
- Provide case management support including home visits, telephone reassurance, advocacy and encouragement for clients struggling with problems such as substance abuse, mental illness, housing, and finances.
- Transport and escort clients in own vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications.
- Participate in case conferencing for case review and decision-making.
- Maintain up-to-date progress notes on all assigned cases.
- Communicate with judges, referees, lawyers, and DSS caseworkers regarding program participants as well as presenting to community referral sources.
- Complete and submit Initial Report, Interim Reports, Annual Reports and court updates for clients.
- Provide progress notes to finance department for billing.
- Develop measurement strategies to evaluate the effectiveness of the programs.
Knowledge, Skills, & Abilities Required:
- Bachelors Degree in social or behavioral sciences required.
- Must be proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, Calendar, and e-mail and/or database software skills necessary to perform job responsibilities.
- Bilingual (English/Spanish) required.
- Minimum of two years of relevant work experience preferred.
- Excellent interpersonal and communication skills, both oral and written.
- Ability to motivate clients.
- Must have access to automobile and possess valid NY State Drivers license.
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