Job description
Overview:
Benefits
COVID-19 Vaccine Policy
The
Case Manager, a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, and coordinates service referrals and delivery. The Case Manager meets clients in home, clinic or community as appropriate.
This is a full time, benefit eligible position, working 40 hours/week.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
LifeLong Medical Care is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition.
Benefits
Compensation: $20 - $24/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
COVID-19 Vaccine Policy
In accordance with LifeLong Medical Care's commitment to provide and maintain a workplace that is free of known hazards, we have adopted a Mandatory COVID-19 Vaccine Policy to safeguard the health of our employees and their families; our patients and visitors; and the community at large from infectious diseases, that vaccinations may reduce. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Order of the California State Public Health Officer. Unless a reasonable medical or religious accommodation is approved, all employees must receive COVID-19 vaccinations.
Responsibilities:
- Outreach to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
- Meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools and health and social services records review.
- Actively involve patients in designing and delivering services, including development of care plans
- Provide referrals for internal and community-based resources, collaborating with the patient to complete required applications, forms or releases of information
- Maintain a patient caseload in accordance with LifeLong standards for the specific population served
- Utilize data registries and reports to manage case load, meet program requirements and promote quality
- Provide education and harm reduction strategies that empower patients to manage their own health and wellness
- Assist patients with accessing and maintaining public benefits (e.g. MediCal, SSI/SSDI, CalFresh) and affordable/subsidized housing
- Communicate routinely with patients’ care team members, external partners, and identified social supports
- Maintain knowledge of patients’ medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as transportation, in-home care, reminder calls etc.
- Participate in team meetings to coordinate care, support patient goals and address challenging issues
- Keep current on community resources and social service supports to effectively serve the target population
- Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
- Promote diversity, equity and inclusion in support of patients and staff
- Represent LifeLong effectively in the community and advocate on behalf of underserved populations
- Other duties as assigned
- Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
- Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally responsive
- Commitment to harm reduction, recovery, housing first and patient centered care
- Ability to prioritize tasks, work under pressure and complete assignments in a timely manner
- Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
- Work in a team-oriented environment
- Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care
- Be creative, mature, proactive and committed to continual learning and improvement
- Commitment to working directly with low-income persons from diverse backgrounds
Job Requirements
- High School diploma or GED.
- At least three (3) years of progressively responsible work experience in a community-based health care or social service capacity
- Previous work providing services to persons with complex health and/or social services needs
- Proficient in Microsoft office word with ability to manage databases
- Access to reliable transportation with current license and insurance
Job Preferences
- Bachelor’s Degree in Social Work, Health or Human Services field
- Reliable means of transportation for weekly home visits and weekly check-ins in San Leandro
- Specific jobs may require work/lived experience in a particular specialty area e.g. perinatal, homelessness, recovery, criminal justice or behavioral health
smogtown13.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, smogtown13.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, smogtown13.com is the ideal place to find your next job.