Job description
Overview
Responsibilities
Where You'll Make an Impact:
- Maintains working knowledge of Cage operations internal functions, controls and software
- Updates and takes the initiative to convey pertinent information to Team Members regarding the policy or schedule changes
- Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls (i.e. various bank, cage checks, and currency orders)
- Consistently demonstrates outstanding guest service skills and assists team members with questions pertaining to recovering variances, handling guest disputes, counterfeit issues, and internal control violations.
- Consistently maintains professional rapport and confidentiality in communicating with other departments as required by procedures (i.e. IT, Security, Surveillance etc.)
- Takes responsibility for making sure Team Members are trained and developed in Cage Operations and monitors business flow to develop efficient training, break and shift schedules.
- Demonstrates an understanding of HR duties to accurately track and record LOA’s, PTO time, early outs and special requests made by team members.
- Assists Cage Shift Manager with any other duties as assigned.
Skills to Help You Succeed:
- Ability to:
- Analyze and interpret departmental needs and results.
- Read complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
- Solve complex problems.
- Distinguish between colors
- Flexible schedule.
Qualifications
Must-Haves:
- One (1) to two (2) years of experience in casino cage operations or banking preferred.
- High School diploma or GED equivalent required.
- College degree or some level of secondary education preferred.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
- Must present self in a well-groomed, friendly, and professional manner.
- Must be able to:
- Stoop, bend, and squat
- Work in a location with loud noise, visual distractions, and temperature changes.
- Standing 50%
- Walking 50%
- Bending/Lifting (up to 75 lbs.)
- Pulling/Pushing (up to 75 lbs. with help)
- Use of stairs and elevators
What We Offer
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Generous retirement savings options are available.
- Free uniforms
- Free parking
- Discounted meals
- Service and Attendance bonuses
- Tuition reimbursement
- Discounts on hotels, theme parks, travel, and more!
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
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