Job description

Job Summary
As the Hospice Business Office Manager you will assist the Hospice Director with the day to day functions of the business office. The position requires excellent written and verbal communication skills and the ability to organize and prioritize many tasks effectively. Candidate will have oversee and manage the office staff and have frequent interaction with facility management teams. Must be able to present in a professional and friendly manner. The candidate must function as both a team member and leader to ensure that the office runs smoothly and quality service is delivered, supporting team members and leading the way in celebrating team successes.

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Job Responsibilities

• Directs processing of accounts receivable, adjustments, private and third party agencies, and census information
• Manages collection of residents’ accounts receivable to ensure they are collected in a timely manner
• Organizes, evaluates and monitors business office operations to ensure these functions are performed effectively and efficiently daily
• Verifies insurance coverage, as well as informs Facility Departments and work in collaboration with all service lines
• Demonstrates ability to bill correctly and collect all monies owed following company collection standards, work with accounting department to ensure continued monthly authorizations
• Supervises business office staff and recommends adjustments or corrections as required

Education and Experience Requirements

• MUST have 2-4 years previous experience in a long-term care business office setting
• College degree in related field preferred- not required
• Must possess a thorough understanding of Medicare, Medicaid, private insurance, managed care costing and analysis.
• Exemplary computer skills that include knowledge of the Microsoft Office suite of products as well as prior experience with PointClickCare.
• Ability to make independent decisions and problem solve as appropriate
• Ability to plan, organize, develop, and implement the procedures of the business office
• Ability to positively interact with personnel, customers, family members, visitors, government agencies/personnel and the general public

We are proud to offer

• Comprehensive benefits package including health, dental, vision, disability and life insurance
• Company sponsored educational opportunities including wound care and IV certification classes for nurses
• Career advancement opportunities
• 401(k) with company match through Fidelity
• Tuition Reimbursement

Legacy Health Services is a family-owned and operated post-acute care company based in Parma, Ohio. “Our Family Caring for Yours” is as true today as it was when the company was created over fifty years ago. Legacy Health Services provides a complete continuum of care that includes skilled nursing, assisted living, rehabilitation services, long-term care and affiliates that provide full-time nurse practitioners and hospice care. We provide our residents with compassionate care and quality services to meet all of their needs, both clinical and non-clinical. We value each of our residents as individuals, with unique physical, spiritual, social, emotional and intellectual needs. Our goal is to treat everyone like family- with compassion, respect and kindness. To learn more, visit lhshealth.com

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.

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