Branch Manager FieldForce

Full Time
Canonsburg, PA 15317
Posted
Job description

The Branch Manager is responsible for the sales, business administration, personnel management, planning, set-up, operation, and demobilization of rentals, services, and maintenance contracts within a particular region, supported by a team of employees. The Branch Manager is responsible for overall customer communication, project planning, project engineering, quality management, and compliance with applicable Standard Operating Procedures, state and federal laws, and regulations. Additionally, this position is responsible for the financial performance and cost control of a region, which will be monitored using a Regional Profit & Loss statement and will also coordinate with the Sales & Business Development team to obtain and retain business with existing and new customers. This position reports directly to the [Senior Vice President].

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, or other employees.

Education/Qualifications:

Essential:

1. Minimum of 5 (five) plus years of experience equipment rental business or general construction or equivalent.

Preferred:

1. Industry certification with practice area specialization of construction/general engineering, or mechanical trades, or civil/environmental engineering. Knowledge of hydraulics.

2. B.S. Degree or Equivalent in Engineering, Construction Management, Business Administration or related major or equivalent combination of education and experience.

Requirements/Skills:

Desired:

1. Knowledge of hydraulic systems, such as pipe materials and sizes, valves and fittings; water pressures and head/friction loss, pumping system and pipelines.

2. Ability to design pumping systems comprised of pumps, pipes, valves, metering, automation, etc.

3. Knowledge of water filtration technologies.

4. Sales aptitude and ability to conduct sales, marketing and business development actions to serve existing customers and to sustain and grow revenues with existing and new customers.

5. Possess strong analytical and quantitative skills.

6. Possess excellent communication and interpersonal skills.

7. Ability to develop and sustain effective customer relations and serve as an account executive to shale gas industry customers.

8. Proficient in the use of MS Excel, Word, Powerpoint, and other, related software, some of which are used to select and size water pumping and distribution systems.

9. OSHA-40 Hour HAZWOPER training.

10. Current Safeland Training

11. Working knowledge of OSHA and environmental regulations in the states where the states of the Region.

12. Ability to travel extensively.

13. Valid driver’s license; CDL preferred.

14. Ability to work in a constant state of alertness and safe manner.

JOB DUTIES AND RESPONSIBILITIES:

  • Leads sales and business development activities for the applicable region to ensure the maintenance of a strong sales pipeline and backlog of work and to maintain relationship with customers, prospects, centers of influence, and referral sources within the market. Including, but not limited to performing sales calls, participating in customer entertainment, trade shows, and maintaining marketing activity to strengthen and grow the company’s sales pipeline.
  • Manages operations personnel to ensure that rentals, services, and sales operations are consistently being managed in a timely and cost-effective manner and according to the project work orders, statements of work, and applicable SOPs.
  • Ensures that standards for quality, equipment and operator performance are maintained. Ensures that fixed assets are cared for and preserved. Initiates recommendations on purchases of new equipment and improvements to company property.
  • Develops, monitors and reports on operating costs within functional areas. Alerts appropriate senior management personnel of cost and labor over run. Makes recommendations and implements timely solutions to problems related to same.
  • Ensures compliance within area of responsibility. Makes recommendations for improving effectiveness of policies and procedures. Assists in developing and implementing standard operating procedures (SOPs) that guide the set-up, operation and demobilization of all of the Company's operations.
  • Manages regional personnel forecasting and coordinates with the Company's Management and Human Resources Group to ensure the steady sourcing of new hires at all levels to support the region’s field operations.
  • Cooperates with other operations/regions of the Company to achieve the uniform deployment of consistent corporate culture and quality services to all customers of the Company, regardless of geographic boundaries.
  • Advises Human Resources, HSE Manager and appropriate personnel on labor issues including safety, security, employee relations, scheduling, and training. Ensures that Operation Managers and Field Supervisors are adhering to Company policies and administering practices in fair and equitable manner.
  • Trains, develops and appraises staff consistently and effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources as appropriate.
  • Ensures that direct employee training concerning HSE, Operations, Management, Communications, and Technology occurs, as appropriate, at all levels, in concert with on-going programs of the Company, to accomplish personnel career development and continuous improvement.
  • Confirms that all field personnel meet current and adequate training requirements to perform daily tasks and are permitted to work on each customer-specific job site.
  • Establishes objectives and procedures governing the performance of assigned activities. Issues specific annual objectives/goals to immediate subordinates.
  • Supports daily reporting, time and attendance, rental asset tracking, inventory/asset management and invoicing procedures to ensure the timely compilation of time, material and equipment utilization records to facilitate complete and accurate invoicing of customers.
  • Maintains essential alliance relationships with suppliers to secure cost-effective supply of materials, equipment, rentals and vehicles as needed to support field operations.
  • Maintains careful control and allocation of labor and material resources to meet project budgets and manages resource loading and costs to meet market pricing and achieve target margins.
  • Deploys applications of innovative methods of instrumentation and automation, including Company’s proprietary WaterForce technology, to lower costs, meet the market, distinguish the Company, and enhance earnings.
  • Operates the Region according to the annual budget.
  • Maintains appropriate communications within area of responsibility. Keeps employees informed as to company plans and progress.
  • Coordinates and collaborates directly with Sales & Business Development; Health, Safety & Environment; and Accounting in establishing and carrying out responsibilities.

SUPERVISORY RESPONSIBILITIES:

May manage subordinate employees or contractors. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

25% office environment. 75% travel to customer locations and job sites.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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