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Day - 08 Hour (United States of America)

Exceptional rewards. Inspiring people.

We are proud to support our employees with generous rewards. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.
Explore what Stanford Health Care can offer.

Benefits
Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices.

Fiscal Fitness
We help employees save for retirement by offering a plan that includes both employer and employee contributions for eligible employees. Our employer contribution includes a basic contribution of 5% of salary that you receive no matter what you contribute. We also provide an employer match contribution of 5-8% of salary, based on your years of service. You can choose from a variety of investment options through Fidelity Investments to make your hard-earned dollars go even further.

In addition to our retirement programs, employees are eligible to join the Stanford Credit Union, our financial collective that offers competitively priced loans, credit cards, checking accounts, and investment options.

Education Assistance
We offer tuition assistance and scholarship program to help you pursue professional development offered by other institutions. Employees also have access to Stanford University's Continuing Studies program. Full-time employees are eligible for $2,000 per fiscal year for tuition assistance, pro-rated for part-time employees.

Transformational Scholarship Program – We offer a separate award program of $15,000 over 3 years for tuition, fees and books.

Wellness
When it comes to our day-to-day lives, there are many factors that affect our health and wellness. That's why we have put together Healthy Steps, a multi-faceted program that encourages our professionals to make sustainable, healthy life style choices and changes. We offer several programs to support the wellbeing of our employees, which all focus on the common goal of helping our employees balance the priorities of their personal and professional lives:

• Group fitness classes
• Healthy living classes
• Health improvement programs
• Wellness on Wheels
• Online health education materials
• Behavior change programs
• Counseling and support services
• Health assessments
• Stanford Health Promotion Resource Center
• Weekly webinars on special topics

Leave and Time Off
Our generous time off ensures our employees get the rest and relaxation they need. In addition to legally-mandated leaves through the Family Medical Leave Act (FMLA) and the state of California, employees are awarded paid time off based on their years of service and hours work, ranging from 26-30 days annually. Your paid time off accrues into a single pool that can be used for vacation, holidays, illness, family emergencies, religious observances, and other absences.

Additional Benefits and Special Programs
Passion is feeling excited to do all of the things you love to do. Stanford Health Care believes in the importance of maintaining good mental and emotional health. Because feeling good is about more than just physical health, it's about having energy both in and out of work to focus on what drives you.

We offer numerous other benefits and perks for employees to pick and choose based on the support they need in their lives. Some of our other programs include:

• Commuting and parking subsidies and pre-tax payroll deduction for parking permits, transit passes, and vanpool expenses
• Stanford Rental Housing Programs
• Landed - Helping Stanford employees buy homes
• Back up care options 24 hours a day, 365 days per year for loved ones of any age
• Employee discounts to local attractions, fitness centers, and theme parks
• Maternity services and on-site child care
• Adoption services and subsidy
• Group Legal Plans
• Auto and Home Insurance
• Pet Insurance

This is a Stanford Health Care job.

A Brief Overview
Responsible for supporting the Donor Search & Procurement Coordinator team to allow for the efficient operation of allogeneic unrelated donor services for the adult Blood & Marrow Transplantation and Cellular Therapy (BMT-CT) Program. Work includes daily communication and coordination with the National Marrow Donor Program (NMDP)/Be the Match and world-wide registries, cord blood banks and network partners. Participates in the Donor Selection Committee to oversee the review and selection of potential donors and graft sources to ensure selection of HLA-matched and medically suitable donor sources that increase patient overall survival. Coordinate with the HLA laboratory staff, Cellular Therapy Facility (CTF) staff, Cancer Center Trials Office (CCTO) and the BMT-CT multi-disciplinary team to facilitate donor search and transplantation in a timely and clinically appropriate manner.

What you will do

• Assists the BMT Unrelated Donor Search Coordinator in all aspects of the unrelated donor search & cell procurement processes.
• Establishes & maintains patient electronic medical records with all results and documentation related to the search process.
• Maintains donor sheets with donor health history, potential risks, dates of availability, and graft exclusions.
• Verify BMT recipient HLA at 14 loci while working with the HLA Scientists to ensure accurate reporting of patient and donor typing to NMDP.
• Oversees search registry billing process. Processes NMDP invoices, creates charge tickets for patient charges, and calculates facility fees.
• Completes accurate and timely submission of NMDP billing charges for processing.
• Verifies NMDP invoices for accuracy, submits to service line leadership for payment approval, and provides invoice package with leadership approval to SHC A/P for payment.
• Maintains SHC Charge Master section dedicated to donor registry search charges.
• Coordinates with NMDP to ensure timely delivery of donor HLA blood samples and UCB segments and ensures samples have been resulted and evaluated for compatibility.
• Interacts with all levels of personnel within and external to SHC, including physicians, nursing staff, administrative staff, and others.
• Records and distributes weekly agendas and meeting minutes for multidisciplinary meetings with transplant physicians and other team members to update search progress, develop search strategies and discuss patient status.
• Facilitates the timely submission of patient research samples and/or excusal forms for the 143 Research Sample collected for the Stem Cell Therapeutic Outcomes Database.
• Distributes Center for International Blood & Marrow Transplant Research (CIBMTR) updates regarding Continuous Process Improvement (CPI) to Clinical Research Coordinators (CRCs) with the status of SHC standing and provides Airbills as needed.
• Prepares and submits up-to-date Patient Working Lists to Box and Kaiser weekly.
• Coordinates Donor/Recipient Correspondence with NMDP Local Provider Partners.
• Enters final product orders in Epic EMR and complete Epic documentation as needed.
• Confirms patient engraftment status and releases all donor sources with NMDP.
• Supports BMT Donor Search Coordinators on process improvement projects.
• Understands and adheres to the NMDP Transplant Center Manual of Operations.
• Understands BMT Donor Search Coordinator duties and how to perform them in the coordinator’s absence.
• Performs other duties as required by department needs.

Education Qualifications

• Two years in a work-related discipline/field; Or
• Associate’s degree from an accredited college or university

Experience Qualifications

• Two (2) years of progressively responsible and directly related work experience.
• Cancer Center and/or Histocompatibility experience highly desired.

Required Knowledge, Skills and Abilities

• Ability to speak and write effectively at a level appropriate for the job.
• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Knowledge of Windows-based office software, computers, and operating systems.
• Ability to solve problems and identify solutions.
• Ability to work well with individuals at all levels of the organization.
• Ability to demonstrate customer service skills in interactions with all patients, families, and staff, including in high volume and high stress situations.
• Ability to multi-task and manage competing priorities and deadline.

Preferred Knowledge, Skills and Abilities

• BMT (Blood and Marrow Transplantation)
• Stem Cell Transplantation
• Hematopoietic Cell Transplantation
• Clinical Laboratory
• Histocompatibility (HLA) Laboratory
• Solid Organ Transplantation

Physical Demands and Work Conditions

Blood Borne Pathogens

• Category II - Tasks that involve NO exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $32.15 - $40.98 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.