Job description

We are seeking a Community Associate that will deliver on-site trauma-informed social services at city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, community associates will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children) as they enter the sanctuary hotel and navigate New York City.

Community associates will complete culturally sensitive assessments to identify strengths, barriers, and service needs; make referrals to address those needs; and coordinate with City agencies, immigration services, and other community-based organizations.

Responsibilities

Community associates will carry caseloads of 25 individuals or families and will be responsible for tasks including, but not limited to, the following:

• Culturally sensitive registration, intake, roster tracking, and assessment
• Bilingual Spanish/English case management (preferred)
• Referrals to community-based programs and organizations
• Coordination with interpretation and translation services
• Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed
• Referrals to ESL instruction
• Referrals for childcare
• Medical care coordination
• Coordination with the Mayor’s Office of Immigration Affairs (MOIA)
• Referrals to immigration legal services
• Other tasks as necessary to facilitate delivery of necessary services to clients, including storage and distribution of packaged meals.

Requirements

• Bachelor’s degree or relevant social services experience with people who are vulnerable and have experienced significant trauma
• Excellent verbal and written communication skills
• Ability to learn quickly and problem-solve
• Strong organizational skills
• Ability to work independently and as part of a team
• Basic understanding of immigration laws and procedures

Preferred qualifications

• Fluent in English and Spanish (written and spoken)
• Bachelor’s degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma
• Solid understanding of trauma and experience delivering trauma-informed services
• Crisis intervention experience
• Knowledge of immigration laws and regulations
• Understanding of child development and child welfare

Schedule:

Twelve-hour day or evening shifts

COMPANY OVERVIEW

This job is presented to you The TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities across a variety of industries and careers. To learn more about employment opportunities, visit our website at www.tempositions.com.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

• Health insurance

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• White Plains, NY 10601: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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